Carmen Rovira
Jacksonville,Florida
Overview
26
26
years of professional experience
Work History
Accounting and Office Manager
Stoneline Group LLC
09.2011 - Current
- Manage office and accounting processing in the Flooring Industry
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the accounting recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Enhanced office operational efficiency by streamlining filing systems, and created forms resulting in easier access and understanding.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and delivery services.
- Accounting Manager
- Coordinate and provide assistance and support to customers in the flooring industry
- Assisted with product selection of tile, paver, glass and other products.
- Prepare all customer files and all orders and invoices
- Receive payments, by ACH, credit cards, cash, etc.
- Resolved all customer disputes including credit card disputes
- Coordinate and schedule deliveries for residential and business to business deliveries.
- Process some End of Month reports and assist Financial Mgr.
Cashier in the Flooring Industry
Opustone Natural Stone & Granite Distributors
06.2007 - 05.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated payments in cash, check, and credit card transactions with excellent accuracy levels.
- Preparation of proposals
- Processed all customer orders and invoices
- Worked closely with sales reps to assure accuracy in pricing.
- Scheduled and managed all customer deliveries.
Accounting Assistant Mgr
Carey Worldwide Transportation
03.1999 - 03.2007
- Streamlined accounting processes by implementing efficient organizational systems and procedures.
- Managed all Billing, A/R, and A/P functions.
- Managed payroll functions, ensuring timely payment of salaries.
Education
No Degree -
03-2002
Graduated High School. Started a family and later took a few accounting classes in Miami Dade. Beginners Excel course.
Skills
- Customer service
- Mail handling
- Organizational skills
- Office administration
- Data entry
- Office management
- Document management
- Customer relations
- Project management
- Billing
- Documentation and control
- Report preparation
- Clear oral/written communication
- Employee supervision
- Account reconciliation
- Credit and collections
- Employee training
- Team bonding
- Multitasking Abilities
- Reliability
- Problem-solving
- Excellent communication
- Professional demeanor
Summary
Seasoned Accounting Clerk and Office Manager looking for Full-Time position, preferrably in the Flooring industry. Can work from home or in the office. Available September 1, 2025. Knowledgeable in Excel, Word, Quickbooks, and Peachtree. Responsible, hardworking, fast-learner. Looking for longterm employment. Current job ending after 14 years.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Accounting and Office Manager - Stoneline Group LLC
09.2011 - Current
Cashier in the Flooring Industry - Opustone Natural Stone & Granite Distributors
06.2007 - 05.2011
Accounting Assistant Mgr - Carey Worldwide Transportation
03.1999 - 03.2007
Miami Dade College - No Degree,