Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Carmen Russell

Winona,MO

Summary

Dynamic and detail-oriented professional with experience at Paramount Apparel International, excelling in garment repair and construction. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in sewing machine operation and equipment maintenance, consistently delivering high-quality results and exceeding expectations in fast-paced environments.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-leve customer service representative position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Seamstress

Paramount Apparel International
10.2012 - Current
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.

Customer Service Representative

Paramount Apparel International
05.2023 - 05.2024
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Promptly responded to inquiries and requests from prospective customers.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Managed timely and effective replacement of damaged or missing products.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests for products, services, and company information.

Education

Graduate Certificate - LPN

SCCC Practical Nursing
West Plains, MO
12-2007

High School Diploma -

Winona High
Winona, MO
05-1996

Skills

  • Garment repair
  • Piece alteration
  • Garment construction
  • Sewing machine operation
  • Measuring accuracy
  • Equipment maintenance
  • Machine adjustment
  • Adaptability
  • Equipment monitoring
  • Machine threading
  • Teamwork
  • Attention to detail
  • Garment assembly

Interests

  • Reading
  • Outdoor Recreation
  • Kayaking
  • Camping

Timeline

Customer Service Representative

Paramount Apparel International
05.2023 - 05.2024

Seamstress

Paramount Apparel International
10.2012 - Current

Graduate Certificate - LPN

SCCC Practical Nursing

High School Diploma -

Winona High