Carmen Santiago
Ocala,FL
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
Work History
Manager's Assistant
Sonic Drive In
Ocala, FL
11.2020 - Current
- I started off as a crew member and worked my way up as I went.
- I completed orders by making drinks, desserts, and food.
- Kept customers and food preparation clean and well organized.
- I took care of food orders (ordered trucks, etc.).
- Handled food safety to protect customers from harmful bacteria and prevent losses.
- Reported issues with customers and orders to supervisors.
Manager
Taco Bell
Lady Lake, FL
04.2022 - 01.2023
- I took care of trucks and counts.
- customer complaints
- satisfied customers by quickness and accuracy.
- cleanliness
Counselor-in-Training
Public School
Brooklyn, NY
07.2020 - 08.2020
- I worked with children in the summer program.
- I did a lot of activities.
- Accompany the children on trips.
- helped kids with disabilities
Education
High School Diploma -
Lake Weir High School
Ocala, FL05-2023
Skills
- Order management
- Bilingual (speak Spanish and English)
- Inventory control
- Customer service
- Food safety
- Team collaboration
- Project management
- Conflict resolution
- Problem solving
- Attention to detail
- Scheduling appointments
- Training and development
- Scheduling and planning
- Payroll and budgeting
- Cash deposit preparation
- Team leadership
- Budget assistance
- Fast learner
- Set appointments
- Time management
- Sensitive material handling
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- i played sports all my life (baseball,basketball,soccer,hockey,ect..)
Timeline
Manager
Taco Bell
04.2022 - 01.2023
Manager's Assistant
Sonic Drive In
11.2020 - Current
Counselor-in-Training
Public School
07.2020 - 08.2020
High School Diploma -
Lake Weir High School
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