Carmen Sexton

• Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
• Established open communication and positive relationships with students, parents, peers, and administrative staff.
• They are designed and presented lesson plans in one or more academic subjects using a variety of teaching techniques to appeal to various learning styles within assigned grade levels.
• Prepared and Developed activities for After School Care

Designed, print, advertised, take orders and ship materials as per orders taken.

Send samples of materials for sale to schools as per age and program.

Incremented sales in the area of Practical Life and Language Arts.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.

• Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
• Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
• Designed effective and user-friendly processes for both admissions and applicant review.
• Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
• Communicated with management when customer issues escalated and worked to find resolutions.
• Identified and responded to customer requests and concerns through email, online chat, and phone for both English and Spanish speaking customers.
• Assisted customers with Spanish-language inquiries in a timely and professional manner.
• Trained staff on operating procedures and company services.

• Helped customers complete purchases, locate items, and join reward programs.
• Stocked merchandise, clearly labeled items, and arranged according to size or color.
• Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Prioritized helping customers over completing other routines
• Make sure that all tasks in the store are complete.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.'