Overview
Work History
Education
Skills
Timeline
Generic

Carmen Simpson

El Granada,CA

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Oceano Hotel And Spa
08.2023 - 05.2024
  • Greeted guests at front desk and engaged in conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.

Competitive Swim Coach

Elk Grove Piranhas Aquatics Club
02.2022 - 08.2023
  • Increased team success through effective communication and collaboration with athletes, parents, and staff.
  • Evaluated swimmer progress and provided constructive feedback, ensuring continuous growth and improvement.
  • Promoted a positive team culture emphasizing sportsmanship, discipline, respect, and integrity among athletes.

Lifeguard / Swim Instructor

Consumnes Service District
03.2021 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Worked and coordinated with parents to ensure their child learned what they wanted them to.

Education

Associate of Science - Nursing

Canada College
Redwood City, CA
05.2025

High School Diploma -

Cosumnes Oaks High School
Elk Grove, CA
05.2023

Skills

  • Customer Service
  • Time Management
  • Cash Handling
  • Telephone Etiquette
  • Team Collaboration
  • Office Organization
  • Sensitive information handling
  • Guest Relations

Timeline

Front Desk Receptionist

Oceano Hotel And Spa
08.2023 - 05.2024

Competitive Swim Coach

Elk Grove Piranhas Aquatics Club
02.2022 - 08.2023

Lifeguard / Swim Instructor

Consumnes Service District
03.2021 - 08.2023

Associate of Science - Nursing

Canada College

High School Diploma -

Cosumnes Oaks High School

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Carmen Simpson