Carmen Symonds
Spearfish,SD
Summary
Veteran real estate assessment leader bringing 18+ years of experience combined with proven evaluation, project leadership and interpersonal abilities. Effective at conducting site visits to produce accurate assessments meeting current guidelines. Focused on balancing tax revenue demands with community relations needs through effective attention to detail and working with citizens to resolve problems. Driven by a results-focused approach, I leveraged my expertise in CAMA and exceptional teamwork skills at Lawrence County, achieving accurate property valuations and fostering strong client relationships. My adeptness in research and collaboration significantly enhanced valuation accuracy and compliance, establishing me as a trusted appraiser and assessor.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Appraiser/Assessor
Lawrence County
02.2006 - Current
- Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
- Ensured compliance with regulatory requirements by reviewing and adhering to guidelines and standards.
- Documented condition and special features to provide accurate estimations.
- Achieved successful dispute resolutions by providing clear explanations of findings during review processes.
- Answered customer questions and provided information about findings.
- Maintained up-to-date knowledge of local market trends, supporting more accurate valuations.
- Completed comprehensive property inspections for accurate and reliable valuation assessments.
- Supported fellow appraisers in developing their skills through mentorship and collaboration initiatives.
- Sought continuous education opportunities, staying current on industry changes and best practices.
- Developed strong professional relationships with clients, fostering trust in the appraisal process.
- Collaborated with real estate agents, lenders, and homeowners to gather essential information for appraisals.
- Computed final estimation of property values, taking into account depreciation, value comparisons of similar properties and income potential.
- Inspected properties first-hand, collected measurements and reviewed historical documents to complete thorough evaluations.
- Kept current assessment roles outlining status and value of every property in Lawrence County
- Kept on top of latest trends in market sales and construction costs in order to produce optimal assessments.
- Educated owners about assessments, resolved concerns and defended valuations during public appeals.
- Attended bid and court hearings to present and defend values.
- Researched land, property and market values to complete estimations.
- Completed regular reassessments of every jurisdiction property and removed or updated each listing.
- Performed appraisals in line with federal requirements and USPAP guidelines.
- Inspected new construction sites to establish current values in line with market trends in Lawrence County.
- Contributed to the establishment of fair market values by analyzing a variety of factors including location, age, size, condition, zoning restrictions, and comparable sales data.
- Conducted field inspections to verify property characteristics, noting discrepancies between actual conditions and reported information for accurate assessments.
- Developed strong relationships with local government officials, realtors, and taxpayers to facilitate communication and promote transparency throughout the assessment process.
Head Clerk
Safeway
01.1994 - 02.2006
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and growth opportunities.
- Ensured a high level of cleanliness and organization throughout the store, maintaining a professional appearance at all times.
- Implemented loss prevention measures to reduce shrinkage and protect store assets.
- Assisted customers in locating specific products or recommending suitable alternatives when necessary.
- Utilized data analysis tools to track sales trends and make informed decisions regarding product offerings.
- Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
- Coordinated schedules, ensuring adequate staffing for peak business periods.
- Resolved customer complaints effectively, promoting a positive shopping experience for all guests.
- Maintained detailed records of inventory levels, placing orders as needed to maintain optimal stock levels.
- Oversaw merchandise displays, creating visually appealing arrangements to encourage sales.
- Assisted in the hiring process, interviewing prospective employees and making recommendations for hire.
- Supervised daily operations, delegating tasks appropriately to ensure efficient workflow throughout the store.
- Interacted with customers by phone, email, or in-person to provide information.
- Enhanced team productivity by providing ongoing training and mentoring to junior staff members.
- Led weekly meetings with staff members, fostering open communication and encouraging teamwork among employees.
- Improved customer satisfaction with timely and accurate order processing.
- Collaborated with management to develop and implement store policies and procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Bachelor of Science - Cognitive Psychology
Black Hills State University
Spearfish Sd12.2014
Skills
- Expertise in CAMA, Excel, Microsoft Word, Apex
- Estimation skills
- Research abilities
- Sketching abilities
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Value calculation
- Decision-Making
- Relationship Building
- Site Inspection
- Analytical Thinking
- Accredited Member
- Property Inspection
- Commercial property appraisal
- Historic property appraisal
- Cost approach
- Highest and best use analysis
- Land valuation
- Documentation requirements
- Sales Comparison Approach
- Income capitalization approach
- Collecting documentation
- Multifamily property appraisal
- Residential property appraisal
- Records Maintenance
- Mathematical Calculations
- Client Communication
- Visual inspections
Affiliations
- Member of SDAAO
Certification
- CAA, certified appraiser/assessor designation
Timeline
Appraiser/Assessor
Lawrence County
02.2006 - Current
Head Clerk
Safeway
01.1994 - 02.2006
Bachelor of Science - Cognitive Psychology
Black Hills State University
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