Carmen Thornton
Jacksonville,FL
Summary
I won the Science Award number 1 in the Philadelphia School System
Overview
7
7
years of professional experience
Work History
Clerk Typist
B&J Oil Company
Philadelphia , PA
05.1999 - 06.2003
- Answered telephones, routed calls and took messages.
- Typed correspondence, memos, reports and other documents from rough drafts or corrected copy.
- Greeted visitors and directed them to the appropriate personnel.
Reservations Agent
Hershey Hotel
Philadelphia , PA
10.1997 - 11.1998
- Greeted customers and provided assistance to guests over the phone.
- Provided accurate information regarding hotel facilities, services, and rates.
- Assisted customers with reservations and cancellations in accordance with hotel policies.
Cashier
Wanamakers General Store
Philadelphia , PA
10.1996 - 02.1997
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Some College (No Degree) - Medical Records
Norfolk State University
Norfolk, VASkills
- Telephone Etiquette
- Multi-Line Telephone System Management
- Letter Typing
- Customer Satisfaction
- Cooking
- Cashier
- Receptionist
Timeline
Clerk Typist
B&J Oil Company
05.1999 - 06.2003
Reservations Agent
Hershey Hotel
10.1997 - 11.1998
Cashier
Wanamakers General Store
10.1996 - 02.1997
Some College (No Degree) - Medical Records
Norfolk State University