Carmen Turner
Mill Creek,WA
Summary
Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Quick Time Espresso
05.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Manager
Michaels Arts and Crafts
06.2019 - 04.2021
- Proactively assist customers in navigating our store and locating products, delivering tailored solutions to enhance their shopping experience and satisfaction.
- Played a key role in onboarding new team members, providing comprehensive training, coaching, and performance feedback to elevate the skills of the customer experience team on both the sales floor and at checkout.
- Maintained superior merchandise standards through effective recovery processes and meticulous store organization, while supporting shrink and safety initiatives.
Education
Associate of Arts And Sciences -
Everett Community College
Everett, WA08-2023
Skills
- Friendly and outgoing
- Active listener
- Exceptional customer service
- Cleanliness
- Hospitality service expertise
- Solid problem solver
- Positive and professional
- Speedy and efficient
Certification
Microsoft Office Specialist Certification
Timeline
Barista
Quick Time Espresso
05.2021 - Current
Sales Manager
Michaels Arts and Crafts
06.2019 - 04.2021
Microsoft Office Specialist Certification
Associate of Arts And Sciences -
Everett Community College
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