History of satisfying patients, maintaining records and increasing sales with a hardworking and disciplined approach. Proficient in documentation, schedule coordination and office management. Familiar with audiology testing protocols and current device offerings.
Overview
13
13
years of professional experience
Work History
Hearing Aid Practitioner Appentrice
Lucid
08.2023 - 01.2024
Participated in continuing education opportunities to stay current on emerging trends of hearing aids.
Collaborated with multidisciplinary teams for optimal patient care, sharing insights and expertise on hearing aid technology.
Assisted with marketing efforts to increase clinic visibility, attracting new clientele and enhancing practice growth.
Stayed up-to-date with industry advancements, ensuring cutting-edge treatment options were available to patients.
Machine Shop Operator
Pall Corporation Fluid Dynamics Division
01.2021 - 08.2023
Supported inventory control efforts by reporting low stock levels on essential materials or tools needed for uninterrupted production.
Maintained accurate records of completed jobs, time spent on projects, and material usage for effective resource management purposes.
Demonstrated versatility by successfully operating various types of machinery including mills, lathes, grinders, and drill presses.
Reduced machine downtime by performing regular maintenance and troubleshooting issues promptly.
Department Manager, Outdoor, Lawn, and Garden
Walmart
07.2017 - 01.2021
Mentored staff members to develop leadership skills and promote career advancement within the company.
Maximized inventory turnover by carefully monitoring stock levels, adjusting orders to meet demand fluctuations.
Managed department budget, reducing expenses through cost-effective purchasing decisions.
Implemented loss prevention measures to reduce shrinkage and protect store assets, promoting a culture of accountability within the department.
Account Manager
Hearing Lab Technologies
02.2016 - 02.2017
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Actively participated in networking events within the industry, expanding professional connections and generating leads.
Streamlined internal processes for better efficiency in account management tasks.
Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
Hearing Aid Dispenser
New England Beltone
04.2011 - 01.2016
Educated clients on proper usage and maintenance of their devices, reducing returns due to improper handling or care.
Adhered to all regulatory requirements regarding licensing, certification renewals and record-keeping procedures.
Managed inventory, ensuring adequate stock levels and timely reordering of products for seamless service delivery.
Partnered with audiologists and other healthcare professionals to address complex cases and ensure comprehensive treatment plans.