Carmen Quintana-Vigil
Albuquerque
Summary
Hardworking Dietary Manager knowledgeable about supervising a dietary department for healthcare facilities. Adept at ordering food, planning menus, conducting audits and training team members. Effective leadership and productivity skills.
Overview
18
18
years of professional experience
Work History
Interium GM
Lovelace/Sodexo
04.2024 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks such as temperature logs and audits needed for operations.
- Maintained compliance with local health regulations by conducting routine inspections of facilities and equipment.
Dietary Manager
Lovelace Women's Hospital/Sodexo
03.2021 - Current
- Purchased food supplies for department according to budget limitations.
- Monitored production to check safety, standardized production and appropriate portioning.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with patients to inquire about satisfaction, quality and personal preferences.
- Coordinated caterings and events
- Created menus for patient satisfaction
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Dietary Supervisor
Lovelace Women's Hospital
09.2017 - 03.2021
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Managed employee time cards and payroll with system KRONOS.
- Managed quality assurance program, including on-site evaluations, internal audits, temperature and sanitation logs.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Purchased food supplies for department according to budget limitations.
- Monitored production to check safety, standardized production and appropriate portioning.
- Set schedules for twenty-two staff by planning and designating shifts and hours.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Helped train staff on new systems such as EPIC.
Food Service Worker
Lovelace Women's Hospital
01.2014 - 04.2017
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Accommodated with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
- Created appealing food arrangements for party trays and specialized orders.
- Counted cash in register drawer at beginning and end of shift.
- Great customer service skills.
- Delivered catered food and supplies to facility for on-time set-up.
- Monitored dietary restrictions and served guests with special needs.
Dietary Aide
La Vida Llena
11.2010 - 10.2013
- Patiently and compassionately assisted patients requiring assistance eating meals.
- Quickly and accurately served specific meals to patients with special dietary needs.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
- Cook breakfast for elderly daily.
- Prepared and hand out daily snacks to patients.
- Upheld efficiency of meal services by pre-setting over 15 tables before patients arrived.
- Sanitation and safety precations.
Crew Trainer
Mc Donalds
08.2006 - 09.2008
- Greeted all customers with smile and provided friendly service to professionally handle every need.
- Trained other employees in customer service, food safety and performance requirements.
- Maintained current knowledge of all team position requirements.
- Handled money and cashier drops.
- Grill cook and food preperation
- Controlled food costs and managed inventory.
- Opened and closed various shifts.
Education
Bachelor of Arts - Healthcare Business
University New Mexico
Albuquerque05.2026
Certificate - Certified Dietary Manager
Central New Mexico Community College
Albuquerque, NM12.2018
High School Diploma -
Central New Mexico Community College
Albuquerque, NM01.2010
Skills
- Menu development based on medical diets
- Menu Development
- Catering
- Guest Relations
- Staff Management
- Serv Safe Manager
- Customer service
- MS Office
- Hospitality Human Resources Mgmt and Supervision
- Department management
- Cost controls
Timeline
Interium GM
Lovelace/Sodexo
04.2024 - Current
Dietary Manager
Lovelace Women's Hospital/Sodexo
03.2021 - Current
Dietary Supervisor
Lovelace Women's Hospital
09.2017 - 03.2021
Food Service Worker
Lovelace Women's Hospital
01.2014 - 04.2017
Dietary Aide
La Vida Llena
11.2010 - 10.2013
Crew Trainer
Mc Donalds
08.2006 - 09.2008
Bachelor of Arts - Healthcare Business
University New Mexico
Certificate - Certified Dietary Manager
Central New Mexico Community College
High School Diploma -
Central New Mexico Community College
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