Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Villar

Summary

Proven HR Administrator at City Winery, adept in automating HR processes and enhancing compliance, significantly reducing time-to-hire. Skilled in Microsoft Office and grievance procedures, I excel in fostering team collaboration and boosting employee morale. My strategic approach to HR management and customer service has consistently improved operational efficiency and employee satisfaction.

Overview

6
6
years of professional experience

Work History

HR Administrator

City Winery
05.2023 - Current
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
  • Reduced time spent on administrative tasks by automating key processes.
  • Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
  • Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Oversaw hiring, staffing, and labor law compliance.
  • Reduced time-to-hire for critical positions, implementing efficient applicant tracking systems.

District Manager (18 Stores)

Juice Press
06.2022 - 05.2023
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

Area Manager (2 Stores)

Substance Juicery
06.2018 - 03.2022
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Cross-trained existing employees to maximize team agility and performance.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Led a team of professionals, fostering a collaborative environment to achieve company goals.
  • Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.

Education

GED -

Lehman College of The City University of New York
The Bronx, NY
06.2019

Skills

Grievance procedures

Human Resources Information Systems

Background Checks Coordination

HR policies development

Microsoft Outlook, Word, and Excel

Customer Service

Timeline

HR Administrator

City Winery
05.2023 - Current

District Manager (18 Stores)

Juice Press
06.2022 - 05.2023

Area Manager (2 Stores)

Substance Juicery
06.2018 - 03.2022

GED -

Lehman College of The City University of New York
Carmen Villar