Microsoft office, word, excel, and power point, Animation Photo-shop, Digital Video, 75 WPM Have strong 10+years' experience as Customer Service/Food. Services Good knowledge of food preparation methods. 10+ years in childcare 5+ years in housekeeping CPR certified, Certified Direct Caregiver Marketing, social media, quick books, ADP, computer
Certified caregiver Certification CPR First aid HIPPA Article 9 AED
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Ariana Corporation, Arya restaurant group & noble
Raleigh, NC
05.2024 - Current
Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
Processed accounts payable and receivable transactions accurately within set timeframes.
Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
Reviewed and processed expense reports and invoices for accuracy and completeness.
Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
Assisted with special projects such as researching topics or creating presentations for management review.
Administrative Assistant
Any Hour Cleaning and Organizing
Mesa, AZ
01.2023 - 07.2023
Proficient in Quickbooks for managing financial records and transactions
Processed invoices for payment using accounting software applications.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Conducted research on various topics as requested by management.
Greeted visitors and provided general information about the company.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Updated contact lists regularly when changes occur in employee status or contact information.
Catering Delivery Driver
Fresh millions
Gilbert, AZ
10.2022 - 03.2023
Cleaned all catering equipment after use following health code regulations.
Restocked shelves with inventory after each delivery was completed.
Followed proper safety protocols while driving including obeying speed limits and checking blind spots frequently.
Communicated with customers regarding special requests or changes in orders at the time of delivery.
Assisted in preparing food trays for larger events when needed.
Ensured all deliveries were accurate and on time, while adhering to company policies and procedures.
Responded promptly to any customer complaints or inquiries related to orders or services rendered.
Loaded catering supplies and equipment into delivery vehicle to transport items to event location.
Unloaded catered items from delivery vehicle upon arrival at event locations utilizing dollies and hand trucks when necessary.
Professional Cleaner
Karma Cleaning
Phoenix, AZ
01.2019 - 01.2023
Cleaning and maintaining a tidy house with the use of various chemicals, disinfectants, and machines, Cleaning from Highest priority to the lowest priority
Top to bottom, Replacing burned out light bulbs, Cleaning driveways and walkways by sweeping them, Disinfecting various equipment and supplies, Turning mattresses, plumping pillows, and changing cushions, Replenishing amenities that are needed in rooms as required, Ensuring that the public areas of a room are cleaned to a very high standard in compliance with standard policies, Communicating and maintaining a healthy relationship with homeowners in order to provide excellent service, Carrying out household errands such as grocery shopping
Direct Caregiver
Private family (az care providers 2022)
01.2012 - 01.2023
Collaborated with interdisciplinary team members to develop treatment plans for clients.
Adhered to all safety regulations including infection control practices when caring for patients and clients.
Organized therapeutic activities such as music therapy sessions that provided stimulation for the mind.
Provided guidance in developing self-care skills such as grooming, feeding, bathing, toileting habits.
Provided companionship and emotional support to clients in need.
Implemented behavior modification strategies that encouraged positive behaviors from clients.
Maintained records of client care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Assisted with recreational activities designed to stimulate physical and mental wellbeing.
Observed changes in client's physical or mental condition and reported any changes to the appropriate personnel.
Ice Cream Truck Driver
Leos ice cream
Tempe, AZ
01.2022 - 07.2022
Catered and hosted parties, Cleaned and Prepped truck nightly, Cashed out cash box and tips
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Reported all accidents or violations to management immediately upon occurrence.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Loaded and unloaded cargo using forklifts or other material handling equipment.
Home Delivery Meal driver
Selrico services Inc.
12.2019 - 01.2022
Count all meals, fruit and milk, Check clients special needs, Temp meals, Drive meals to all my clients, (pre-Covid) server at the senior center, Prepare, temp and sever food to the seniors
Checked loads to ensure that cargo was secure and distributed evenly.
Adhered to company policies and procedures related to safety and security standards.
Managed time efficiently when making multiple stops along designated routes.
Demonstrated ability to handle emergency situations calmly and effectively.
Sales Rep, Marketing Director & Owners Assistant
Ortega Int'L Collections
01.2017 - 01.2018
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Organized company events including holiday parties, team building activities .
Developed and implemented office policies and procedures.
Day to Day operations
Mail Sorting and Daily emails, social medias etc
Sales on the floor, Cashier
Created customer loyalty program to increase repeat business from existing customers.
Negotiated contracts with vendors for purchasing materials required for jewelry repair services.
Established procedures for ordering, receiving, and stocking new inventory items.
Conducted regular audits of jewelry store inventory levels to identify discrepancies or shortages
Provided exceptional customer service by responding to inquiries promptly and professionally
Ensured compliance with all applicable laws and regulations regarding sales transactions and employee safety.
Education
GED/High School Diploma -
The literacy program of Maricopa
01.2021
Synergy Healthcare
01.2013
Skills
Microsoft office
Word
Excel
Power point
Animation
Photo-shop
Digital Video
75 WPM
Good knowledge of food preparation methods
Marketing
Social media
Quick books
ADP
Computer
Certified caregiver Certification
CPR
First aid
HIPPA
Article 9
AED
Quickbooks
Hiring Employees
Obtaining and Generating leads
Scheduling
Communication with all Clients
Time management
CRM
Cashier
Catering driver
Line prep and set up line
Dishwasher
Truck driver 99footer
Catered and hosted parties
Cleaned and Prepped truck nightly
Cashed out cash box and tips
Cleaning and maintaining a tidy house with the use of various chemicals, disinfectants, and machines
Cleaning from Highest priority to the lowest priority
Replacing burned out light bulbs
Cleaning driveways and walkways by sweeping them
Disinfecting various equipment and supplies
Turning mattresses, plumping pillows, and changing cushions
Replenishing amenities that are needed in rooms as required
Ensuring that the public areas of a room are cleaned to a very high standard in compliance with standard policies
Communicating and maintaining a healthy relationship with homeowners in order to provide excellent service
Carrying out household errands such as grocery shopping
Count all meals, fruit and milk
Check clients special needs
Temp meals
Drive meals to all my clients
Prepare, temp and sever food to the seniors
Excel
Payroll
Appointment setting
ADP Payroll
Harbor touch POS system set up
Handling, packing and shipping
Multiple phone lines, faxing, copying
Customer service sales rep
Networking and marketing savant
Appointment setter
Shipping and receiving
Live scan fingerprint clearance tech
Establish clientele
Mail Sorting for PMBs
Cooking
Meal prepping
Occasional Toileting
Errands IE groceries and doctors appt
Companionship
Cleaning
Some grooming
Respite and HAH
Bus tables
Server and Assist my servers
Replace the table set up
Run food and Drinks
Bar-back
Clean and organize
Take To go Orders
Catering Manager
Stock and Organize Goods
Expedited food to servers
Prepped and prepared food
Pro-actively solicit for new business
Qualify and respond to leads
Manage all aspects of account
Serve as clients' primary contact in planning catered events