Carmen Welch
Augusta,GA
Summary
Dynamic Certified Medical Assistant and Phlebotomist with extensive experience at Christ Community Health Augusta. Proven ability in electronic health records management and patient education, ensuring compliance with HIPAA regulations. Bilingual in Spanish and English, I excel in team collaboration and have successfully trained new medical assistants to enhance patient care and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant and Phlebotomist
Christ Community Health Augusta
Augusta, GA
03.2014 - 03.2025
- Administrative and clinical duties
- Medical assistant trainer,
- In-house testing (BS, UAs, HCGs, Hgb, urine sample processing, etc.).
- Assisting in EMBx, colposcopies, IUD placement, and other GYN procedures.
- Administer vaccines and injections authorized by my provider.
- Educated patients about medications, procedures and physician's instructions.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Inspected equipment to ensure proper working order prior to use on patients.
- Administered medications under physician's supervision.
- Take patients' medical histories.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scanning of medical records and retrieving medical records from other medical facilities when providers need them.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Collected samples from patients for laboratory testing purposes.
- Scheduled appointments for patients via phone and in person.
- Responded to patient callbacks and phone-in prescription refill requests.
- Handled general office duties to support administrative staff during peak hours.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Registered new patients into practice management software program accurately entering demographic information.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Cleaned and maintained medical equipment following procedures and standards.
- Explained treatment procedures and physicians' instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Prepared treatment rooms for patient examinations.
- Translation (English-Spanish) for different departments at Telfair Clinic
Education
Associate of Science - Medical Assistant
Virginia College
Augusta06-2013
Associate of Arts - Theology
John Wesley Seminary
Monterrey, Mexico07-1997
Skills
- Bilingual (Spanish and English)
- Team collaboration
- Electronic health records
- Attention to detail
- Medical records management
- Clinical training
- Diagnostic testing
- HIPAA compliance
- Communication skills
- Clinical documentation
- Patient education
- Medication administration
- Organized
- Appointment scheduling
- EMBx, Colposcopy and GYN procedures assistance
- In-house testing
Affiliations
- I like spend time outdoors with my family.
- I enjoy create different crafts.
- I like to crochet and sew.
- I'm an active member in my church.
- I like to do exercise.
Accomplishments
- I'm a ordained pastor in the Methodist Church in Mexico
- GPA 4.0 (Associate Degree)
- President List: Spring 2011, Summer 2011, Fall 2011, Winter 2012, Spring 2012, Summer 2012, fall 2012, Winter 2013, and Spring 2013.
- National Technical Honor Society
Certification
Certified Medical Assistant (AAMA/American Association of Medical Assistant)
Certified Phlebotomist Technician (HNA/National Healthcareer Association
Basic Life Support (CPR/AED)
Member of the American Association of Medical Assistant (AAMA)
Languages
English
Full Professional
Spanish
Native/ Bilingual
Personal
- I have 11 years of experience as a Certified Medical Assistant and Certified Phlebotomist because Christ Community is allowing me to do what I enjoy the most: Help people. I like to learn everything that I'll use to help others. I believe in the vision and mission that God has for each one of us. I believe "I'm a piece in the puzzle" in his perfect plan.
Ordained Pastor in the Methodist Church
- In 1993, God called me to the ministry, I left my Job at the Children Hospital in my Hometown and I went to Monterrey, Mexico to start a journey of faith. I studied Theology at John Wesley Seminary and graduated in 1998. I was member of the Annual North East Conference of the Methodist Church of Mexico until 2001. During my years as pastor I was able to develop and master skill, as leader, organization, administration, teacher, missions, budget, planning, counseling, management church staff, build connection with church members, strategy and goals of ministry, develop ministries, and coordinates and led regular worship services.
Timeline
Certified Medical Assistant and Phlebotomist
Christ Community Health Augusta
03.2014 - 03.2025
Associate of Science - Medical Assistant
Virginia College
Associate of Arts - Theology
John Wesley Seminary
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