Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Whitledge

Madisonville,KY

Summary

I have had the privilege of working with one of the best SM's in our district and the best ESM in our district. I have grown tremendously over the past two years in my development while taking part in making our store one of the top stores in our district. We consistently excel in performance and developing our team. I look forward to the opportunity to continue my development in the ESM role ultimately driving our store and the district to be the very best.

Overview

16
16
years of professional experience

Work History

Shift Lead

Walgreens
04.2021 - Current
  • Complete store opening and closing procedures and balance tills.
  • Train new employees and delegate daily tasks and responsibilities.
  • Maintain a clean and organized work environment, by setting expectations.
  • Oversee cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Set expectations with my team on metrics, follow up to ensure we consistently meet our metric goals.
  • Effectively make schedules according to our business needs.
  • Perform daily store walks taking note of store conditions and things that need to be completed.
  • Assign notes to my team and follow up to ensure the notes are completed.
  • I courageously lead my peers while working along aside them.
  • Perform Compliance walks
  • Submit service tickets and follow up on them.
  • Collaborate with our RXOM on needs of the pharmacy and scheduling.
  • Code Green in pharmacy as well as putting the truck up and Central fill.
  • Successfully run the team on truck day ensuring the truck is put up in one day.
  • Plan and carry out engagement events with the team.
  • Preformed interviews with our previous ESM.
  • I successfully managed the store at all times when our previous ESM was out in the district at other stores.
  • I have been performing the majority of the ESM role as part of my development plan before and since our previous ESM was promoted.


Kitchen Manager

Hazard Nursing Home
01.2013 - 01.2021
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Store Manager

Save A Lot
01.2008 - 03.2012
  • Managed daily operations
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally
  • Managed store employees successfully in fast-paced environment

Education

High School Diploma -

Henderson County High School
Henderson, KY

Skills

  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Team motivation
  • Work Delegation
  • Scheduling
  • Driving Metrics
  • Team engagement
  • Merchandising
  • Tracking Metrics
  • Inventory
  • Compliance

Timeline

Shift Lead

Walgreens
04.2021 - Current

Kitchen Manager

Hazard Nursing Home
01.2013 - 01.2021

Store Manager

Save A Lot
01.2008 - 03.2012

High School Diploma -

Henderson County High School

Similar Profiles

CREATE PROFILE
Carmen Whitledge