Carmen Williamson
Conyers,Georgia
Summary
Dynamic cake and pastry decorator specializing in artistic design and precision, with a proven track record of crafting visually stunning and delectable baked goods. Renowned for innovative approaches and adept problem-solving in high-pressure environments, consistently delivering exceptional results. A collaborative team player recognized for flexibility and reliability, ensuring every project meets the highest standards of quality. Proficient in advanced fondant work and intricate piping techniques, bringing creativity and expertise to each creation.
Overview
16
16
years of professional experience
Work History
Cook Specialist
The Ritz-Carlton
04.2022 - Current
- Prepare and cook menu items according to recipes, portioning, and presentation standards.
- Led kitchen team in preparing high-quality dishes in accordance with Ritz-Carlton standards.
- Operate kitchen equipment, including ovens, grills, fryers, and stovetops, safely and efficiently.
- Developed and implemented seasonal menus, enhancing guest dining experience through creative culinary offerings.
- Assist in dessert preparation and plating for fine dining service.
- Trained and mentored junior cooks, fostering skill development and promoting teamwork within kitchen staff.
- Maintain cleanliness and sanitation of workstations and kitchen tools.
- Monitor food quality and ensure proper food storage and temperature control
- Collaborate with kitchen team to ensure timely and consistent meal service.
Lead Decorator
Publix Grocery
03.2017 - 01.2022
- Designed and decorated custom cakes, wedding cakes, and seasonal displays
- Managed inventory and ordered decorating supplies and cake kits
- Provided hands-on training for new decorators and bakery associates
- Delivered high levels of customer satisfaction through creative, on-brand designs.
- Maintained cleanliness, food safety, and display standards.
Bakery Manager/ Lead Decorator
Ingles Grocery
03.2015 - 03.2017
- Oversaw daily operations of the bakery, ensuring product quality and consistency.
- Created custom and stock cakes, managing high-volume order flow.
- Trained and supervised staff on decorating techniques and food safety practices
- Ordered ingredients and supplies to maintain stock and reduce waste.
- Ensured compliance with health regulations, maintaining a clean and safe work environment.
- Analyzed sales trends to adjust product offerings and optimize profitability.
Substitute Teacher
Meriwether County Schools
08.2012 - 05.2015
- Implemented classroom management strategies to maintain student focus and discipline.
- Assisted in maintaining a safe and orderly classroom environment conducive to education.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Key Holder
Fred’s Super Dollar
10.2009 - 10.2011
- Supervised daily operations and ensured compliance with company policies.
- Trained new employees on store procedures and customer service protocols.
- Managed cash register operations, ensuring accurate transactions and balance.
- Conducted inventory checks to maintain stock levels and reduce shrinkage.
- Resolved customer inquiries and complaints, enhancing overall satisfaction.
- Monitored store safety standards, promoting a secure shopping environment.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Education
No Degree -
Chattahoochee Valley Community College
Phenix City, AL05-2002
Skills
- Sanitation procedures
- Food presentation
- Food storage
- Allergen awareness
- Menu development
- Food safety practices
- Plating techniques
- Dietary restrictions
- Gluten-free cooking
- Baking techniques
- Customer service
- Problem-solving
- Cleaning and organization
- Attention to detail
- Team collaboration
- Beautiful presentation of food
Timeline
Cook Specialist
The Ritz-Carlton
04.2022 - Current
Lead Decorator
Publix Grocery
03.2017 - 01.2022
Bakery Manager/ Lead Decorator
Ingles Grocery
03.2015 - 03.2017
Substitute Teacher
Meriwether County Schools
08.2012 - 05.2015
Key Holder
Fred’s Super Dollar
10.2009 - 10.2011
No Degree -
Chattahoochee Valley Community College