CARMEN WISHART
Flight Attendant
Murrieta,CA
Summary
Enthusiastic candidate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Flight Attendant duties and training in customer service. Motivated to learn, grow and excel in Airline Industry.
Hardworking and passionate candidate with strong organizational skills eager to secure entry-level Flight Attendant position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Social Committee President
UHS Regional Office
Temecula, California
01.2021 - 05.2022
- Communicated with project staff to coordinate committee-related activities.
- Proposed call and meeting agenda items to committee leadership.
- Coordinated, generated or created documents to distribute to committee.
- Facilitated committee membership elections.
Health Information Management Specialist
Universal Health Services
Temecula, California
10.2017 - 05.2022
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Maintained accuracy, completeness and security for medical records and health information.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Maintained database for storage and retrieval of medical records.
- Followed exact procedures for handling transfers and other releases of medical records.
- Secured medical records against loss or unauthorized access.
- Utilized Cerner to manage and confirm patient data, such as insurance, demographic and medical history information.
- Compiled electronic patient records covering conditions, treatments and diagnoses.
- Processed patient admission and discharge documentation.
Babysitter
Michael Riley
Murrieta, California
10.2011 - 06.2016
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Encouraged children to be understanding and patient with others.
- Made healthy snacks and meals for three children.
- Engaged with children on individual basis to build positive relationships.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Transported children to and from school, medical appointments and extra-curricular activities.
Guest Services Volunteer
Rancho Springs Medical Center
Murrieta, California
02.2014 - 12.2014
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked closely with guests, some VIP, with high degree of respect for privacy.
- Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Medical Office Manager
Dr. Walter Silva
Corona, California
10.2004 - 12.2006
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Developed close working relationships with front office and back office staff.
- Addressed and remedied all patient or team member issues.
- Managed four employees with various personalities and from different cultures for two-physician practice.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Consulted with healthcare professionals on business decisions.
- Oversaw accounting, budgeting, and financial reporting.
- Built relationships with physicians to create steady referral pipeline.
- Developed policies and procedures for effective practice management.
- Developed and maintained electronic record management systems to analyze and process data.
US Navy Corpsman
US Navy
Portsmouth, Virginia
11.1990 - 09.1992
- Provided leadership, delegation and exceptional medical service in high-pressure situations.
- Administered medical care for range of conditions and basic health concerns.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Rendered emergency medical treatment and administered immunization programs.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
- Coordinated and executed transport of sick and injured patients.
- Maintained treatment records and reports and cared for over 100 injured and sick individuals per week.
- Transported sick and injured and conducted preliminary physical examinations.
- Filled prescriptions and maintained pharmacy stock.
- Evaluated injured or ill persons to determine nature and extent of concerns.
- Learned new techniques to better serve patients' needs.
- Kept up with continuing education requirements to maintain certification.
- Prioritized medical procedures based on severity of concern and available resources.
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
Education
Some College (No Degree) - Nursing
Mount San Jacinto Community College
Menifee, CAMedical Assistant Certificate - Medical Assisting
Maric College
Riverside, CA06.2004
Licensed Vocational Nurse - Nursing
US Naval Hospital Corpsman School
Chicago11.1990
Skills
- Behavior Modeling
- Child Safety Procedures
- Praise and Encouragement
- Emergency Situations
- Meal Organizing
- First Aid
- Child CPR
- Employee Motivation and Performance
- Volunteer Organization
- Event Networking
- Adaptable and Flexible
- Management Team Leadership
Languages
Spanish
Native or Bilingual
Timeline
Social Committee President
UHS Regional Office
01.2021 - 05.2022
Health Information Management Specialist
Universal Health Services
10.2017 - 05.2022
Guest Services Volunteer
Rancho Springs Medical Center
02.2014 - 12.2014
Babysitter
Michael Riley
10.2011 - 06.2016
Medical Office Manager
Dr. Walter Silva
10.2004 - 12.2006
US Navy Corpsman
US Navy
11.1990 - 09.1992
Some College (No Degree) - Nursing
Mount San Jacinto Community College
Medical Assistant Certificate - Medical Assisting
Maric College
Licensed Vocational Nurse - Nursing
US Naval Hospital Corpsman School
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