Hi, I’m
Carmen Amalia Reina Fiore
Miami,FL
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Experienced Sales Advisor successful at handling daily tasks such as merchandising, payment processing and documentation while excelling at customer service and revenue generation.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Overview
19
years of professional experience
Work History
305 Medical BedsMiami, FL
Administrative Officer and Sales Advisor
10.2023 - 02.2024
Job overview
- Monitored office inventory to maintain supply levels.
- Planned staff and training meetings and scheduled conference rooms.
- Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
- Assisted in compiling monthly expense reports.
- Developed and implemented administrative procedures to improve operational efficiency.
- Performed data entry tasks including entering financial transactions into the company's accounting system.
- Answered phone inquiries, directed calls and took messages.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed customer inquiries to appropriate department personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed office supplies inventory and placed orders when necessary.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software applications.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors and provided general information about the company.
- Developed and maintained filing systems for confidential documents and records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Answered questions from customers regarding products and services offered by the company.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Answered phones and routed voicemails to respective employees.
- Coordinated support to facilitate general office operations.
- Provided excellent customer service to clients and vendors.
- Maintained front desk to provide positive first impression.
- Handled incoming calls and directed callers to appropriate department or employee.
- Stocked inventory and ordered office and kitchen supplies.
- Monitored office services mailbox for business support needs and requests.
- Performed data entry tasks with accuracy and efficiency.
- Managed office supplies inventory and placed orders as needed.
- Maintained confidentiality of sensitive documents and information.
- Processed invoices, expense reports, and purchase orders timely.
- Answered requests and concerns with friendly and knowledgeable service.
- Provided customers with information on products and services available.
- Attended trade shows and industry events to promote products and services.
- Demonstrated product features and benefits to potential customers.
- Identified customer needs and tailored solutions accordingly.
- Created presentations demonstrating the value proposition of products and services.
- Resolved customer complaints in a timely manner.
- Resolved customer complaints in a timely manner with empathy and understanding.
- Researched competitors' products, prices, and sales techniques.
- Analyzed customer feedback to improve products and services.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Identified opportunities for cross-selling additional products and services.
- Provided technical support for customers using the company's products or services.
- Developed and maintained relationships with customers to ensure repeat business.
- Managed inventory levels by ordering sufficient stock for each account.
- Listened to customer needs to identify and recommend best products and services.
- Collaborated with marketing teams to enhance promotional efforts.
- Identified customer needs by asking questions and advising on best solutions.
- Reviewed inventory levels regularly to avoid stock shortages or excesses.
- Greeted and assisted customers to foster positive experiences.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conducted product demonstrations to educate potential buyers effectively.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
305 Biomedical Miami, FL
Administrative Assistant and Sales Advisor
10.2022 - 09.2023
Job overview
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed customer inquiries to appropriate department personnel.
- Proofread content for typo-free emails and documentation.
Inversiones Banus C.A.Barquisimeto, Lara
Inventory Analyst
08.2005 - 03.2007
Job overview
- Analyzed and managed finished goods and raw material inventory to check metrics such as levels and turns, aging and security.
- Developed weekly and monthly tracking systems and issued routine reports to help senior leaders improve decision-making related to inventory levels and processes.
- Helped business meet customer demands by working with procurement team to optimize inventory levels.
- Completed year-end full physical inventories and communicated counts to inventory managers for review.
- Oversaw daily inventory cycle counts and resolved discrepancies.
- Provided support to internal stakeholders regarding inventory management activities.
- Prepared documents necessary for ordering new supplies from vendors.
- Managed the cycle count process to maintain accurate inventory balances.
- Organized and monitored daily, weekly, and monthly inventory reports.
- Generated periodic reports detailing current inventories, including slow-moving items and surplus stocks.
- Maintained database records of all incoming and outgoing products.
- Coordinated with suppliers regarding delivery schedules for materials and products ordered.
- Collaborated with other departments to ensure accurate stock tracking systems.
- Monitored stock levels to ensure sufficient supply for customer needs.
- Verified received goods against purchase orders and invoices.
- Implemented inventory control procedures to reduce discrepancies.
- Facilitated communication between vendors and internal departments.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Packaged items securely for safe transportation.
- Updated computerized inventory management systems regularly.
Education
Universidad Fermín Toro VenezuelaBarquisimeto - Estado Lara
Bachelor of Administrative Studies
07-2012
Skills
- Proposal Writing
- Data Acquisition
- Procedure Development
- Budget Adherence
- Database Management
- Expense Reporting
- Office Management
- Database Administration
- Data retrieval systems
- Office Administration
- Invoice Processing
- Bookkeeping
- Mail handling
- Workflow Optimization
- Data Entry
- Report Writing
- Information Security
- Scheduling
- Business Writing
- Administrative Support
- Microsoft Outlook
- Writing reports
- Social Media and Promotions
Timeline
Administrative Officer and Sales Advisor
305 Medical Beds
10.2023 - 02.2024
Administrative Assistant and Sales Advisor
305 Biomedical
10.2022 - 09.2023
Inventory Analyst
Inversiones Banus C.A.
08.2005 - 03.2007
Universidad Fermín Toro Venezuela
Bachelor of Administrative Studies
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