Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Carmen C. Cortez

Norwalk,CA

Summary

Office field, Communication skills, Customer Service, Impressions, Ortho, Basic Set-up, X-rays, Oral Surgery. ORACLE / AS400 PROGRAM, Visik Link , Mass, Medical-Medicare, Endeavor, Brightree, Digital Physician, Job Objective: Administrative Assistant, 6 years experience DME 2

Overview

21
21
years of professional experience

Work History

Office Coordinator

Urgent Home Care
Cerritos, CA
07.2016 - 11.2021
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Organized company meetings and scheduling for Number-employee team.
  • Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Ordered DME equipment
  • Ordered patient medications
  • Scheduled in services once a month
  • Organized employees files make sure licensees are up to date
  • Open and closed office
  • Verified insurance -Medicare / Medical

Administrative Coordinator

Nurses Plus Hospice
Cerritos, CA
10.2014 - 04.2016


  • Conducted training to update staff on new laws, regulations and procedures to promote more informed delivery of client services.
  • Oversaw team of Number administrative staff providing exceptional support to team of Number Industry professionals.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Responded to questions and managed communications with patients and Job Titles.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Ordered DME supples for patients
  • Scheduled in services with buses and social workers

CSR DME

Ideal Home Care
07.2011 - 12.2013
  • Verify insurance medical, ppo, schedule appt
  • Scan pt docs to file, expedite orders for discharge patients, input new pt information, solve problems with orders

Manager

Town Rent A Car –U-Haul Dealer
12.2010 - 06.2011
  • Manage store, Open &Close, Inventory ,Order Supplies, Deposit cash, Customer Service, Scheduling, Contacting Dealers

Dental Assistant

Dr. Singn
Norwalk, CA.
01.2006 - 12.2010
  • X-rays, Set up trays, Fillings, Lab impressions, Prep, Crowns, Billing, and Scheduling Appointments, calling in patients to be seated.

Office Coordinator

Law Office of Fred Browne
Los Angeles, CA.
05.2009 - 11.2010
  • Open Close Office, Prepare Documents for Courts, Judge, Clients and Attorneys
  • Prepare Summons, Subpoena
  • Locate information for inmates
  • Answered phones
  • Call Courts for updates on cases.

Secretary

Superior Garage Door
08.2007 - 03.2008
  • Customer Service, Answer phones, file, Schedule measures and installations

F&I Coordinator

Clopay Buildings
Santa Fe Springs, CA
09.2003 - 07.2007
  • Answer phones, Data &order entry, filling, inputting checks in system, working with customers, taking orders for customers, scheduling delivery dates, taking phone calls from customers that have complains or problems with their orders/customer service
  • Working with Oracle &As400 entering orders and purchasing orders
  • Coordinate orders for Home Depot stores nationwide.

Education

High School Diploma - undefined

Skills

  • BILINGUAL ENG/SPAN, DENTAL ASSISTANT, ANSWERING PHONES, TYPING SKILLS, ORDER ENTRY, CUSTOMER SERVICE,

Additional Information

  • SE ROP School For Dental Assistant State X-ray License Dental Assistant Certificate, CA Drivers License Class: C (passenger car) , Willing to relocate: Yes

Timeline

Office Coordinator

Urgent Home Care
07.2016 - 11.2021

Administrative Coordinator

Nurses Plus Hospice
10.2014 - 04.2016

CSR DME

Ideal Home Care
07.2011 - 12.2013

Manager

Town Rent A Car –U-Haul Dealer
12.2010 - 06.2011

Office Coordinator

Law Office of Fred Browne
05.2009 - 11.2010

Secretary

Superior Garage Door
08.2007 - 03.2008

Dental Assistant

Dr. Singn
01.2006 - 12.2010

F&I Coordinator

Clopay Buildings
09.2003 - 07.2007

High School Diploma - undefined

Similar Profiles

CREATE PROFILE
Carmen C. Cortez