Carmen Carolina Nunez Giron

Work History

Kreassive, LLC.

04.2022 - 06.2023

Tracked orders and notified customers of status or potential delays.
Trained new employees on logistics procedures, promoting a consistent approach across the team.
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary..
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Improved order accuracy through meticulous data entry and verification processes.
Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
Managed inventory levels to verify availability of stock for customer orders.

Agroindustrias Gonzalez

01.2017 - 01.2019

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Developed and maintained relationships with customers and suppliers through account development.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Honduras Embassy

01.2015 - 01.2017

Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning
Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.

Natural Vitaly

04.2009 - 12.2014

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Carnaves

02.2005 - 12.2009

Championed change management efforts, successfully guiding the organization through periods of transition and growth.
Increased revenue through strategic business development initiatives and strong client relationships.
Managed company budgets, ensuring financial stability and long-term profitability.
Built strong professional networks within the industry that led to increased referrals and partnership opportunities.
Onboarded new employees with training and new hire documentation.
Negotiated contracts with vendors, securing favorable terms that reduced overall costs.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed and maintained relationships with customers and suppliers through account development.
Improved marketing to attract new customers and promote business.