Carmen Claudia Lazar

• Set clear team goals and delegated tasks and set deadlines.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Oversaw the successful execution of multiple projects by effectively managing risks and addressing potential issues proactively.
• Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
• Achieved customer satisfaction targets consistently by ensuring timely delivery of high-quality products or services according to specifications.
• Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
• Discovered training needs and provided coaching.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Reviewed, implemented and updated company records related to team activities for future reference.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Observed packing operations to verify conformance to specifications.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Produced weekly, daily and monthly activity reports and forecasts.
• Conducted team member meetings and updated members on best practices and continuing expectations.

Product Provisioning

Product Quality Control

Product Packing

Coordinate the Deployments & Run rate Projects

Check in -Check Out

• Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
• Improved customer satisfaction by ensuring consistent quality of food and service.
• Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
• Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
• Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
• Boosted customer satisfaction and service delivery to strengthen customer loyalty.
• Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
• Enhanced team performance with regular evaluations and constructive feedback.
• Monitored health and safety standards to maintain a clean, safe working environment.