CARMENE SANDRA NGADJEU
Richmond,CA
Summary
Dynamic and results-oriented professional with a diverse background spanning educational support at YAOUNDE 1 UNIVERSITY, security management, and customer service excellence. Leveraged critical thinking and relationship-building skills to enhance student performance and foster a secure, welcoming environment. Proven track record in utilizing classroom technology and implementing effective learning strategies, achieving significant improvements in academic and operational outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Teacher's Assistant //Student Researcher
YAOUNDE 1 UNIVERSITY
06.2016 - 10.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Utilized data-driven instruction to tailor lessons for improved academic performance.
Security Officer
G4S Security Services
05.2017 - 12.2019
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Front Desk Receptionist
HILTON HOTEL
05.2015 - 07.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Maintained confidentiality of sensitive data to protect customer and business information.
Store Associate
MTN CAMEROON
03.2010 - 04.2015
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained tidy and organized store to comply with cleanliness standards.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
Education
Ph.D. - Biology
YAOUNDE 1 UNIVERSITY
YAOUNDE / CAMEROON12-2022
M.D. - Biology
YAOUNDE 1 UNIVERSITY
YAOUNDE / CAMEROON09-2016
Bachelor of Science - Biology
YAOUNDE 1 UNIVERSITY
YAOUNDE / CAMEROON09-2013
High School Diploma -
GENERAL LECLER HIGH SCHOOL
YAOUNDE / CAMEROON07-2009
Skills
- Classroom management
- Critical thinking
- Motivating students
- Relationship building
- Lesson planning
- Classroom technology
- Behavior management
- Team building
- Subject matter expertise
- Positive role model and mentor
- Learning strategies
- Conflict resolution
- Collaborative learning
Accomplishments
- Student Progress Conferences - Conducted conferences with parents, administrators, testing specialists and social workers to discuss educational plans designed to promote students' educational/social development.
- Interactive Learning - Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Curriculum Implementation - Taught reading, language arts, social studies, mathematics, science, art and physical education to pupils utilizing course of study adopted by the Board of Education.
- Student Involvement - Volunteered as faculty member representative for student-led Mock Trial club, supervising weekly after school meetings and attending bi-weekly weekend conferences.
Certification
- Certified Teacher (CT) - National Board for Professional Teaching Standards.
- Art Educator Certificate (AEC) - National Art Education Association.
DETERMINANT
I DO HAVE ABILITY TO DO THINGS UNTIL THE END , AND MAKE SURE THAT EVERYTHING IS RIGHT.
Languages
French
Native or Bilingual
English
Professional Working
Spanish
Limited Working
Timeline
Security Officer
G4S Security Services
05.2017 - 12.2019
Teacher's Assistant //Student Researcher
YAOUNDE 1 UNIVERSITY
06.2016 - 10.2023
Front Desk Receptionist
HILTON HOTEL
05.2015 - 07.2018
Store Associate
MTN CAMEROON
03.2010 - 04.2015
Ph.D. - Biology
YAOUNDE 1 UNIVERSITY
M.D. - Biology
YAOUNDE 1 UNIVERSITY
Bachelor of Science - Biology
YAOUNDE 1 UNIVERSITY
High School Diploma -
GENERAL LECLER HIGH SCHOOL
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