Carmen Flor Donjuan
Notary Public / Loan Signing Agent
La Quinta,CA
Summary
To seek and maintain the full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Life Insurance Agent
PHP Agency Inc.
Palm Desert , CA
03.2022 - Current
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales 15%.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Promoted PHP products and services using upselling and other sales strategies.
- Met with customers to provide information about available products and policies.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Property Manager
Privet Employer
La Quinta , CA
10.2008 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Developed, reviewed and submitted property operating and capital budgets.
- Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
Childcare Provider
Tiger's Club Childcare
La Quinta , CA
03.2006 - 06.2021
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Introduced children to educational games and activities to boost learning.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Cared for children ages 2months to 10 yrs in nurturing and age-appropriate way.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Consulted with families to discuss activities and behaviors of each child.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Developed lessons and activities to promote children's physical and emotional development.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
- Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Provided one-on-one and peer group tutoring on core subjects for children aged 3 yrs to 10 yrs old.
- Planned and managed learning-focused, imaginative and play-oriented activities for all children.
Education
No Degree - Early Childhood Education
College of The Desert
Palm Desert, CANo Degree - Child Care Services Management
UCR EXTENTION
Palm Desert, CANo Degree - Child Care
Riverside County Office of Education, Vocational Ed/ROP
Riverside, CANo Degree -
PREMIER SCHOOLS,INC
6080 Center Drive 622A & 695, Los Angeles, Ca 9004Skills
- Binder Coverage
- Policyholder Communication
- Marketing Strategy Development
- Premium Calculations
- New Agent Training
- Customer Needs Assessments
- Professional Relationships
- Form Completion and Submission
- New Product Information
- Building Relationships
Languages
English
Full Professional
Spanish
Native or Bilingual
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteOn-SiteHybridImportant To Me
Flexible work hoursCareer advancementWork from home optionTeam Building / Company RetreatsPersonal development programsHealthcare benefitsWebsites
Timeline
Life Insurance Agent
PHP Agency Inc.
03.2022 - Current
Property Manager
Privet Employer
10.2008 - Current
Childcare Provider
Tiger's Club Childcare
03.2006 - 06.2021
No Degree - Early Childhood Education
College of The Desert
No Degree - Child Care Services Management
UCR EXTENTION
No Degree - Child Care
Riverside County Office of Education, Vocational Ed/ROP
No Degree -
PREMIER SCHOOLS,INC
Similar Profiles
Lovelyn AlobwedeLovelyn Alobwede
Customer Service Representative/Life Insurance Agent at PHP Agency Inc.Customer Service Representative/Life Insurance Agent at PHP Agency Inc.
Hector RamosHector Ramos
Life Insurance Broker at PHP Agency Inc.Life Insurance Broker at PHP Agency Inc.
Melinna Y GomezMelinna Y Gomez
Assistant at PHP Agency Inc.Assistant at PHP Agency Inc.