Carmen G Perfetti
Clermont
Summary
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
20
20
years of professional experience
Work History
House Keeper
Mastercorp Resort Housekeeping Services
11.2017 - Current
- Trained and mentored new staff on efficient housekeeping practices and safety protocols.
- Supervised daily cleaning operations to maintain high standards of cleanliness and guest satisfaction.
- Developed and maintained positive relationships with guests, addressing inquiries and special requests promptly.
- Conducted regular inspections of guest rooms and common areas to uphold quality standards.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Housekeeper
Contempo
07.2015 - 03.2017
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Housekeeper
Orange Lake Resort
03.2006 - 07.2015
- Supervised daily cleaning operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained new staff on best practices for efficient housekeeping techniques and safety protocols.
- Developed and implemented streamlined cleaning processes, enhancing workflow efficiency across multiple areas.
- Coordinated with maintenance teams to address facility issues promptly, improving overall guest experience.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Skills
- Teamwork
- Customer service
- Deep cleaning expertise
- Chemical handling
- Health and safety compliance
Languages
Spanish
Native or Bilingual
Timeline
House Keeper
Mastercorp Resort Housekeeping Services
11.2017 - Current
Housekeeper
Contempo
07.2015 - 03.2017
Housekeeper
Orange Lake Resort
03.2006 - 07.2015