CARMEN GANOE - General Manager

Devoted, articulate and creative professional with over 30 years of management experience in the Hospitality industry. Creates and implements procedures that reduce operating costs and improve productivity. Effectively uses teaching and coaching over discipline to achieve loyalty, longevity and productivity from team members. Well versed at executing massive Events, has a thorough understanding of financial statements and how to dissect and correct substandard performing areas. Advanced ability to control the ambiance and create memorable experiences for Members and Guests. Dedicated to developing personal connections. Has a Proactive and empowering management style. Works effectively under stress and consistently delivers desired financial results. Committed to the development of team members and managers, excellent analytical and organizational skills. Received 4 Managing Partner of the Year awards with Bloomin Brands Restaurant Concepts. Received a Sommelier Certificate from the Court of Master Sommeliers in June of 2012, and has connections with many people in the Wine Industry.