Carmen M. Ramos

Managed and supervised daily operations of multiple warehouse departments, including receiving, QA, picking, packing, returns, inventory management, daily cycle count, shipping. Provided comprehensive training to new associates in WH process. Produced production reports to communicate team performance to management. Planned work schedules and assigned duties to ensure adequate staff for efficient operations. Conducted regular staff meetings to disseminate general information and address specific topics like safety and cleanliness. Coordinated with temp agencies to arrange employee attendance and absences. Maintained payroll records and reported weekly worked hours.

Oversee the functionality of different warehouse departments. Assure accuracy and quality of distribution of merchandise to stores. Assisted with the implementation of Labor Management. System (PKMS, AS400) training to all associates at any department. Organize associates within the DC to achieve Turn Time goals. Complete Monthly observations and Feedback session to associates.