Carmen M. Soto Melendez

Work History

Puerto Rico Housing Department

San Juan, Puerto Rico

01.2023 - Current

Enhanced employee satisfaction by implementing new HR policies and procedures.
Facilitated open communication channels between staff and management, promoting transparency and collaboration.
Maintained accurate employee records, ensuring compliance with federal and state regulations.
Interpret and apply established laws and regulations, circular letters, norms and procedures to the studies and analyses that should be carried out.
I carry out studies related to classification and remuneration of positions, granting of differentials, recruitment and appointment and changes.
I answer questions of complexity of employees and officials of the agency, on legislation, regulations, rules, essential areas to the principle of merit and other aspects related to the administration of human resources
Carries out transactions related to appointments and changes of staff of the agency and keeps the register of posts up to date.
I write communications and submit reports as requested.

Puerto Rico Housing Department

San Juan, PR

02.2019 - 01.2023

Streamlined office processes by implementing efficient administrative systems and procedures.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Perform other tasks requested by the manager that consist of interpreting and applying laws, regulations, circular letters, norms and procedures to the studies and analyses that should be carried out. I carry out studies related to classification and remuneration of positions, granting of differentials, recruitment an appointment and changes. I carry out employee role certifications.
Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
Assisted in the recruitment process by screening resumes, scheduling interviews, and providing candidate feedback to executives.
Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.

Puerto Rico Housing Department

San Juan, PR

06.1998 - 02.2019

Enhanced executive productivity by efficiently managing schedules and appointments.
Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.
Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
Handled confidential information in professional manner.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Assisted in preparation of financial reports, budgeting and forecasting for executive office.
Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
Assisted in the recruitment process by screening resumes.
Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.