Carmenn Joseph
Cedar Park,TX
Summary
Meticulous Childcare Provider helps children grow and develop through hands-on activities, educational support, and adequate rest. Knowledgeable about childhood development and strategies to enhance wellbeing. Well-versed in maintaining discipline and providing optimal support.
Overview
35
35
years of professional experience
Work History
Nursery Assistant
Bright Minds Academy
New Orleans, Louisiana
01.2023 - 07.2024
- Assisted in planning and implementing age-appropriate activities for the children.
- Prepared snacks and meals for the nursery children according to dietary requirements.
- Provided emotional support, guidance and care to all nursery children.
Group Rooms Coordinator
Hotel Monteleone
New Orleans, Louisiana
07.2014 - 02.2019
- Monitored availability of rooms, negotiated rates, and managed all aspects of the room block process.
- Prepared detailed reports on group reservations and communicated information to relevant departments.
- Assisted guests with any questions or special requests related to their hotel accommodations.
- Maintained accurate records of guest preferences and payment information in reservation systems.
- Ensured that all Group Rooms Coordinator duties were completed according to established guidelines and procedures.
- Processed payments from customers for group room reservations in a timely manner.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Group Rooms Coordinator
JW Marriott
New Orleans, Louisiana
06.1989 - 07.2014
- Prepared detailed reports on group reservations and communicated information to relevant departments.
- Assisted guests with any questions or special requests related to their hotel accommodations.
- Maintained accurate records of guest preferences and payment information in reservation systems.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured that all Group Rooms Coordinator duties were completed according to established guidelines and procedures.
- Processed payments from customers for group room reservations in a timely manner.
- Generated invoices and tracked payments from clients regarding group bookings.
- Communicated regularly with clients throughout the duration of their stay at the hotel or venue.
- Responded to inquiries and room requests made online, by phone, and via email.
Education
GED -
Joseph S Clark High School
New Orleans, Louisiana05-1975
Some College (No Degree) - Office Occupation Skills
Memorial Area Vocational
New Roads, LASkills
- Parent-teacher collaboration
- Early Childhood Education
- Curriculum Implementation
- Special Needs Support
Timeline
Nursery Assistant
Bright Minds Academy
01.2023 - 07.2024
Group Rooms Coordinator
Hotel Monteleone
07.2014 - 02.2019
Group Rooms Coordinator
JW Marriott
06.1989 - 07.2014
GED -
Joseph S Clark High School
Some College (No Degree) - Office Occupation Skills
Memorial Area Vocational