Carmen Rochelle Allen
Monroe,LA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
4th Judicial District Court
04.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Assigned and handled all ad hoc cases.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Administrative Coordinator III
Northeast Delta HSA
08.2021 - 04.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
Legislative Aide
Louisiana House Of Representatives
05.2012 - 04.2019
- Answered constituent letters and assisted constituents on federal matters.
- Provided information on and generated ideas for press, mass mailings and newsletters.
- Monitored legislative developments within committees and wrote floor speeches for members.
- Gathered support for bills and amendments from other members and worked with committees on legislation.
- Supervised and trained interns, ensuring adherence to deadlines and requirements.
- Answered phones, greeted and directed visitors and composed correspondence.
- Worked with supporting staff and new interns to support effective training procedures and initiated development of standard training processes.
Legal Secretary
Hunter & Hunter Law Firm, LLC
12.2011 - 05.2012
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Completed accident reports, trial and courtroom requests and applications for clients.
Education
High School Diploma -
Carroll High School
Monroe, LA05.1996
Skills
- Recordkeeping
- Filing
- Administrative Support
- Phone Call Answering
Timeline
Administrative Assistant
4th Judicial District Court
04.2023 - Current
Administrative Coordinator III
Northeast Delta HSA
08.2021 - 04.2023
Legislative Aide
Louisiana House Of Representatives
05.2012 - 04.2019
Legal Secretary
Hunter & Hunter Law Firm, LLC
12.2011 - 05.2012
High School Diploma -
Carroll High School
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