Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmen S. Hernandez

240 Prospect Ave, Apt. 688 Hackensack

Summary

Dynamic and detail-oriented professional with proven organizational skills and time management expertise, honed at Broadway Healthcare Management. Successfully enhanced data accuracy and streamlined operations, ensuring error-free reports. Adept at data entry and fostering positive client interactions, contributing to overall office efficiency and customer satisfaction.

Overview

39
39
years of professional experience

Work History

Receptionist

Advance Facility Solutions
04.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept the reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Data Entry Clerk

Broadway Healthcare Management
04.2009 - 03.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.

Receptionist /Data Entry Clerk

Century 21 All County Real Estate
04.2006 - 11.2009
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Receptionist /Data Entry Clerk

City Of Passaic
08.2003 - 12.2005
  • Responded to inquiries from callers seeking information.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.

Data Entry Clerk

JRM, Industries
03.1994 - 08.2003
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
  • Facilitated efficient data migration projects, ensuring seamless transitions to new systems.

Payroll Clerk

Bernard Chaus
08.1986 - 07.1993
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.

Education

BBA - Accounting

First School of Business
Passaic, NJ
07-1984

High School Diploma -

Passaic High School
Passaic, NJ
06-1980

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Advance Facility Solutions
04.2023 - Current

Data Entry Clerk

Broadway Healthcare Management
04.2009 - 03.2023

Receptionist /Data Entry Clerk

Century 21 All County Real Estate
04.2006 - 11.2009

Receptionist /Data Entry Clerk

City Of Passaic
08.2003 - 12.2005

Data Entry Clerk

JRM, Industries
03.1994 - 08.2003

Payroll Clerk

Bernard Chaus
08.1986 - 07.1993

BBA - Accounting

First School of Business

High School Diploma -

Passaic High School

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Carmen S. Hernandez