Carmen Viviana
McAllen,TX
Summary
Culinary knowledge at most. Studied Culinary Arts in 2006 in Instituto de Banca y Comercio of Fajardo, Puerto Rico, specialized in Pastry Chef. Restaurant experienced and specialized but not limited to dietary cook, Sea Food, Soul Food and Caribbean Food More than 20 years on family restaurateurs and very well passionate on addressing customers likes. Very well experienced in Sea food and International food. As well on local foods and kid's menus. 20+ years of work experience are related and dedicated or specialized in cooking regular and dietary food, no pastries, I am looking to move forward to my specialized area which is but not limited to; management, leadership and cooking and serving in a family environment.
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 20+ years in logistics.
Professional driver prepared to deliver high standards and results. Extensive experience in transporting goods safely and efficiently. Known for strong teamwork, adaptability, and focus on meeting delivery schedules. Skilled in vehicle maintenance and compliance with safety regulations.
Diligent worker with solid background in safe and efficient transportation. Successfully navigated diverse routes and maintained timely deliveries under various conditions. Demonstrated reliability and strong problem-solving skills in fast-paced environments.
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating refrigerated trucks and semi trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork, and meeting company objectives.
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Independent Truck Driver
Delca Distributors
San Juan, PR
03.2021 - 12.2022
- Delivering cold meat and fish in an specific temperature and conditions to markets and supermarkets as but not limited to; Walmart and Sam's Club.
- Ensuring the right logistics for delivering in an accurate and precisely timely manner.
Warehouse Truck Loader, Team leader, Data entry
Packers Provision & Provisioned Legrand
Puerto Rico
09.2000 - 07.2022
- Apart of all the warehouse regular work, working at floor loading trucks by every order to be delivered last to first, keeping the order of the boxes by weight and size and store to be delivered in a timely manner.
- Certain amount of trucks most be filled before certain time in the day.
- Others duties were; scan, labeling, ensure quality and quantity, picker, inventory.
- As a group leader, assure the right truck was going to be loaded.
- Guiding and monitoring the group to perform the duties in an accurate and precisely manner in an specific time by orders.
- Ensuring of every single box ordered to travel or be marked as absent or replaced.
- As a Clerk and Database Entry, entering all the data in the system in accurate and precisely manner ensuring of all the merchandise traveling and all the merchandise absent.
- Also, verify of any products or brand replacement.
- Receive and Dispatch Driver's.
- Inventory of merchandise twice a month.
Caregiver, Special Needs
Self Professional Services
Puerto Rico
2010 - 2012
- Provided personalized care and support to individuals with special needs, enhancing daily living activities.
- Developed and implemented individualized care plans to address specific physical and emotional needs.
- Assisted in communication strategies to facilitate better interaction between clients and caregivers.
- Monitored health and behavior changes, reporting significant findings to healthcare professionals for timely interventions.
- Coordinated recreational activities tailored to individual interests, promoting socialization and engagement among clients.
- Advocated for client rights, ensuring access to necessary resources and services within the community.
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
- Offered support to assist with supervising special needs individuals in home.
- Improved clients'' communication skills through tailored speech therapy exercises and activities.
- Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
- Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Effectively collaborated with healthcare professionals to develop appropriate care plans for each client.
- Developed individualized care plans to meet specific needs of each client, fostering personalized care experience.
- Assisted with development of communication skills for non-verbal clients using alternative communication devices.
- Supported dietary needs by preparing nutritious meals and educating on healthy eating habits.
- Ensured safe living environment by meticulously following health and safety guidelines.
- Enhanced mobility for individuals with physical disabilities through physical therapy exercises.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Shipping and Receiving Clerk
Tennis del Prado
Carolina, PR
03.2006 - 09.2006
- Ensure every order has been filled, make orders changes as customers request, verify with customers any replacements before delivering and negotiate any merchandise changes, assure every detail was corrected for delivering, and the right merchandise was delivered, prepare orders documents.
- Ensure the right address and directions and customers data for delivery.
- Monitor merchandisers and solve in accurate manner over the phone any issues.
- Dispatch merchandisers and Receive merchandisers and returned merchandise.
- Be ready if possible the same day to promptly solve any issues.
- Inventory of merchandise.
Business Owner and Operator
Family restaurateurs
San Juan, PR
03.1986 - 03.2002
- Since early age, was involved by and with my Grandmother in her restaurants which was operated by family members, learning early in life all the skills require to operate restaurants and developing passion for great food and service.
- Later on, decided to study Culinary Arts and Pastry Chef to develop my capacity in the field and for my personal knowledge and my own business operations.
- Owning and operating my first restaurant for 6 years at the age of 19 years old, specialized in Sea food and Caribbean Soul Food.
- Inventory of merchandise and buyer.
Education
Chef -
Instituto de Banca y Comercio Inc
Fajardo, PR05.2007
Executive Secretary with Data Entry - undefined
MBTI
Santurce, PR01.1999
High school diploma or GED - undefined
Casiano Cepeda High School
Rio Grande, Puerto Rico05.1996
Skills
- Mechanical troubleshooting
- Processing cash transactions
- Dietary aide experience
- Food and beverage category management
- Materials management in logistics
- Management
- Personal assistant experience
- Manufacturing
- Line cook experience
- Food safety management
- B2B sales
- Customer complaint resolution
- Warehouse management
- Pipelining
- Order placement
- Project Management
- Fine dining experience
- Typing
- Client interaction via phone calls
- Office experience
- Transportation management systems
- Research
- Quick service & fast food restaurant
- Transportation sales
- Product Development
- POS systems
- Production Management
- Cash handling
- Mechanical knowledge
- Negotiation
- Cash register
- Public speaking
- Merchandising
- Simple food item preparation
- Proofreading
- Computer skills
- Accounting and finance experience
- Knife skills
- Construction
- Microsoft Word
- AI
- Project management
- Packaging
- Recruiting
- Dietary department experience
- Call center
- Home & community care
- Dispatching
- Quality audits
- Menu planning
- Health insurance
- GMP
- Product management
- Microsoft Outlook
- Dementia care
- Working with people with developmental disabilities
- Patient care
- Cross-functional communication
- Continuous improvement
- Supervising experience
- Bakery
- Medical office experience
- Clerical experience
- Paralegal experience
- Door-to-door
- Bussing
- SAP
- Precision measuring instruments
- Dishwashing
- Supply chain transportation management
- Packing
- Driving
- Baking
- Pricing
- Cross-functional collaboration
- HACCP
- Analysis skills
- Social media management
- Food service
- Executive administrative support
- Product development
- Cleaning
- Customer service
- Personal Assistant Experience
- Law office
- Improving customer support response time
- Direct sales
- Customer relationship management
- Journalism
- Microsoft Excel
- Group home
- Body mechanics
- Medical terminology
- Workers' compensation law
- Caregiving
- Client services
- Leadership
- Field sales
- Purchasing
- Data entry in Excel
- Direct support
- Warehouse experience
- Data entry
- Sanitation procedures
- Store management
- Data analytics
- Hospitality
- Quality inspection
- Operations management
- Food handling
- Retail sales
- Productivity software
- Quality control
- First aid
- Service-oriented architecture
- Microsoft Powerpoint
- Stocking
- Microsoft Office
- Quality Assurance
- Marketing
- Business Development
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Transportation safety
- Attention to detail
- Vehicle inspection
Accomplishments
Bussiness Owner for more than 12 years as a Truck Driver
Certification
- ServSafe Food Handler Certification
- LPC
- ServSafe
- Safe Quality Food Certification
- Food Handler Certification
Languages
Spanish
English
English and Spanish - Fluent
Interpretation
Portuguese
Bilingual
Tagalog
Personal Information
- McAllen, TX
- Work Permit: Authorized to work in the US for any employer
- Availability: Willing to relocate to: McAllen, TX - McAllen, TX - McAllen, TX
- Visa Status: Authorized to work in the US for any employer
Timeline
Independent Truck Driver
Delca Distributors
03.2021 - 12.2022
Shipping and Receiving Clerk
Tennis del Prado
03.2006 - 09.2006
Warehouse Truck Loader, Team leader, Data entry
Packers Provision & Provisioned Legrand
09.2000 - 07.2022
Business Owner and Operator
Family restaurateurs
03.1986 - 03.2002
Executive Secretary with Data Entry - undefined
MBTI
High school diploma or GED - undefined
Casiano Cepeda High School
Caregiver, Special Needs
Self Professional Services
2010 - 2012
Chef -
Instituto de Banca y Comercio Inc