Hi, I’m
Carmeta Wilson Smith
Altamonte Springs,Florida
Summary
Self-motivated individual seeking employment in a professional environment where experience, acquired skillsets, and educational background maximizes the abilities of this professional to grow to its fullest potential. Combined 20 years of experience as a Dependency Case Manager, Care Manager, Clinical Technician, and Certified Nursing Assistant will allow this individual to excel as an astute professional providing support in fast-paced corporate settings. Acquired skills to work efficiently and diligently in a high-demand environment, remotely and in person.
Overview
11
years of professional experience
Work History
Community Connected for Kids
Placement Specialist
07.2023 - Current
Job overview
- Screened and interviewed candidates, understood client requirements, informed candidates on compensations,
- Assisted candidates with documentation, made travel and accommodation arrangements, and reported to management.
- Established placement between client and service providers ensuring that each placement is a good fit.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Independent Living System/Florida Community Care
Care Manager
07.2021 - 07.2023
Job overview
- Assessing patients' physical, psychological, and social needs, developing care plans, coordinating services and resources, monitoring patient progress, and providing education and support to patients and their families.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management
- Responded to emergency situations and provided support to promote client safety and wellbeing
- Communicated with healthcare providers to facilitate continuity of care
- Evaluated clients progress and adjusted service plans to address areas of concern
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs
Cleveland Clinic Tradition Hospital
Clinical Technician
03.2021 - 01.2023
Job overview
- .Reports abnormal findings or changes in physical, mental and emotional conditions to RN.
- Assessing vital signs, and weights.
- Assisting patients with personal care and activities of daily living, patient transfers/transport, pulse oximetry, point of care testing, application of external monitoring devises, and further technical skills of phlebotomy, clean dressing changes, 12-lead ECGs, and insertion of urinary Foley Catheters.
- Assists with keeping patient rooms clean & orderly.
- Monitored patients and maintained detailed records for physician review
- Worked with physicians and nurses in patience care excellence
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling
Care-Master Medical Services
Certified Nursing Assistance
04.2018 - 04.2020
Job overview
- Assisting patients with getting in and out of bed
- Assisting patients with personal and oral hygiene
- Performed basic movement exercises.
- Assisting in repositioning immobile patients
- Serving meals and assisting patients with eating
- Monitoring food, water, and medication intake
- Assessing and reporting vital statistics
- Monitoring and reporting any behavior, health, or vital statistic changes
- Assisting patients in mobility
- Offering compassion to patients and loved ones.
- Traveling to multiple locations (for positions that require travel)
- Ability to care for multiple patients at once
Devereux Community Based Care
Dependency Case Manager
04.2013 - 02.2018
Job overview
- Provided comprehensive case management services to children and families involved in the Dependency System. Promoted safety, permanency and well-being of children and families.
- Oversees staff operations to ensure clients, particularly minors, receive care and support needed.
- Conduct interviews and evaluations to identify clients' needs, arrange different services, and plan various care and treatment programs in collaboration with mental health professionals.
- Monitor progress of cases, prepared reports and presentations, processing documentation, and facilitate placement of children in care to assist families and individuals.
- Empowers staff and implements policies and regulations to ensure efficient services.
- Evaluate progress of client.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction
Education
University of Phoenix, Phoenix, AZ
Master of Public Administration
08.2015
University of Phoenix, Phoenix, AZ
Bachelor of Human Services
03.2013
University of Phoenix, Phoenix, AZ
Associate of Arts in Psychology
02.2011
Harry S. Truman High, Bronx, NY
High School Diploma
06.1991
Skills
- Problem solving
- Conflict resolution
- Organizational skills
- Case Planning
- Child Welfare Expertise
- Elderly Care Knowledge
- Multicultural Competence
- Trauma-Informed Care
- Referral Coordination
- MS Office
- Documentation and Reporting
- Direct Patient Care
- Organization and Multitasking
- Court Mandated Reporter
- Foster Care Youth
- Knowledge of Medical Terminology
- Emergency Response Training
- Skilled Community-Based Case Manager
- Trauma Informed Care Framework
- Time Management
- Professional Boundaries
- Patient-Focused Care
- Electronic Charting
- Indirect Patient Care
- Care Plan Implementation
- Compassionate Caregiver
- Maintaining Privacy
- HIPAA Compliance
- Safety Precautions
- Basic Life Support
- Organizational Skills
- First Aid Certification
- Emergency Response
Skills Qualities
- Ability to schedule and conduct a high volume of interviews and report findings.
- Assessing client’s needs in a comprehensive manner.
- Multi-tasking in a high-volume environment.
- Research, prepare, and file court documents in a timely manner.
- Ability to work independently as well as with a team.
- Following guidelines with HIPPA laws to protect patient’s privacy.
- Evaluate clients’ progress as to their case plan tasks and recommend adjustment when necessary.
- Coordinating services through community care planning systems.
- Develop case plans and program documentation according to contract agency standards and guidelines (assessments, treatment/service plans, progress notes, termination summaries, etc.).
- Prepare referrals to ensure client needs are met.
- Prepare case/status reports and make recommendations and testify at courts hearings regarding reunification, termination of parental rights or other permanency plans for families.
- Prepare file and work alongside adoption agency to find and reach permanency for children within the circuit.
- Conduct diligent searches as required by dependency laws within the 19th Judicial Circuit
- Provide specialized services that may include interstate compact, post placement supervision, relative/non-relative caregiver home studies, court testimony, termination of parental rights, and judicial review hearings and staffing.
- Provide support to children, caregivers, and family members to assure stable placement and timely achievement of permanency.
- Administering hands on services for patients daily living within their home or medical facility
- Provided necessary assistance to nurses while caring for the elderly or the sick in their home, long-term care facilities, or hospital settings.
- Advocate for patients’ needs and wellbeing in a healthcare environment.
References
References are available upon request.
Timeline
Placement Specialist
Community Connected for Kids
07.2023 - Current
Care Manager
Independent Living System/Florida Community Care
07.2021 - 07.2023
Clinical Technician
Cleveland Clinic Tradition Hospital
03.2021 - 01.2023
Certified Nursing Assistance
Care-Master Medical Services
04.2018 - 04.2020
Dependency Case Manager
Devereux Community Based Care
04.2013 - 02.2018
University of Phoenix
Master of Public Administration
University of Phoenix
Bachelor of Human Services
University of Phoenix
Associate of Arts in Psychology
Harry S. Truman High
High School Diploma
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