Summary
Work History
Education
Skills
Timeline
Generic

Carmian Galindo

Los Angeles,CA

Summary

At Benny Jewelry, I provided outstanding customer service, significantly enhancing customer loyalty and satisfaction. My expertise in efficient cleaning techniques and bilingual customer support in Spanish played a pivotal role in resolving inquiries and complaints, fostering a positive company image. My proactive approach in identifying improvement opportunities further contributed to our team's success.

Work History

Customer Service and Cleaning

Benny Jewelry
08.2024 - Current
  • Provided exceptional support for customers, leading to increased loyalty and repeat business.
  • Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company''s reputation.
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
  • Identified trends in customer feedback, suggesting opportunities for improvement or additional training needs for staff members.

Education

High School Diploma -

Triunfo De La Cruz
Honduras
11-2002

Skills

  • Bill calculation
  • Customer service in spanish
  • Window cleaning
  • Efficient cleaning techniques
  • Laundry expertise

Timeline

Customer Service and Cleaning

Benny Jewelry
08.2024 - Current

High School Diploma -

Triunfo De La Cruz
Carmian Galindo