Carmika Carbon

I am cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. I am highly skilled in performing clinical duties under direct physician supervision in accordance with state practice acts. I am highly trained and skilled in Measuring and recording vital signs.

• Preparing patients for examinations and performing routine screening tests; assisting physicians with exams; explaining treatment procedures and physicians' instructions to patients.
• Phlebotomy and collection of other lab specimens; performs basic waived lab tests. Including creating lab requisitions.
• I am confidently skilled in Preparing and administering medications under physician supervision; Wound care (changing dressings, applying bandages, removing sutures and other first aid procedures; using CPR skills when necessary, and IV. )
• Maintains supplies, andequipment, stocks, and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information to the physician.
• Upon physician approval and authorization, I am trained in calling in prescriptions to thepharmacy. Using communication skills with appropriate medical terminology; and following appropriate legal and ethical professional conduct.

KNOWLEDGE, SKILLS & ABILITIES:

• I have excellent oral and written communication skills and empathy toward patients at all times.
• Ability to effectively collaborate with team members, including doctors, nurses, front desk staff, center managers, and market leaders.
• A mindset focused on solving problems for patients and achieving team goals. Knowledge of medical products, services, standards, policies and procedures.
• Skilled in operating phones, personal computer, software and other IT systems. I am detail-oriented to ensure accuracy of reports and data.
• Ability to maintain effective and organized systems to ensure timely patient flow. Ability to act calmly in busy or stressful situations.

Promotion in 01/2022- Transitional Care Coordinator-

I am responsible for providing administrative support for the transitional care team. This team includes one or more physicians, nurse practitioners, nurse case managers, and social workers dedicated to improving the care of patients transitioning from acute care hospitals to post-acute care facilities and to home. The team’s mission is to improve these transitions in care and prevent the need for repeat hospital admissions.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• As a TCC I am Responsible for transition of care planning and serving as the hub, in collaboration with the case manager, for distribution of treatment plan to community based service providers post discharge.
• Documents all aftercare and transition information in member record.
• Secures discharge and transition plans from discharging facilities and evaluating plans to ensure compliance with clinical and quality requirements.
• Serves as a bridge between inpatient and outpatient treatment providers.
• Notices health plan partner of all inpatient admissions and discharges and engaging health plan staff in discharge planning activities as needed in conjunction with the assigned care manager.
• Works with care management staff to secure required release of information to allow for coordination with and notification to primary care physician and other specialty providers for members transitioning into our out of inpatient levels of care.
• Identifies community resources and services to improve program effectiveness and quality.
• High Level of proficiency with Microsoft Office Suite, including intermediate Word, Excel & PowerPoint skills
• Strong interpersonal, communication and critical thinking skills.
• Ability to work autonomously

• Managed and utilized ECW to confirm patient data, such as insurance, demographic and medical history information.
• Coordinated patient scheduling, check-in, check-out, and payments for billing
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
• Referred and screened patients to make the best use of resources, triage staff, and serve community members

• Prepared blood, urine, stool, and sputum lab specimens for diagnostic evaluation
• Prepare exam and treatment rooms with necessary instruments for patients, including preparation and maintenance of supplies and equipment for treatments, including sterilization.
• I performed injections and assisted with lab testing and phlebotomy.
• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs
• Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

Assisted with routine checks and diagnostic testing by collecting and processing specimens and collaborated with medical and administrative personnel to maintain patient focused, engaging, and compassionate environment

• Obtained client's medical history, medication information, symptoms, and allergies
• Performed clerical duties, such as word processing, data entry, answering phones, and filing
• Report significant information and changes in patient condition to nurse supervisor
• Liaised with patients and addressed inquiries, appointment requests, and billing questions
• Measured patient pulse oximetry
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation

• Developed menus, controlled food costs, and oversaw quality, sanitation, and safety processes
• Adhered to the professional house cleaning checklist
• Disposed of trash and recyclables each day to avoid waste buildup
• Verified cleanliness and organization of storage areas and carts
• Rolled silverware, set up tables, and polished glassware and silverware
• Took and submitted orders that accommodated customer preferences and dietary requirements
• Managed sections for smooth flow of guests and orders
• Processed orders and sent to kitchen employees for preparation
• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.