Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmin Niewoehner

Corpus Christi,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

28
28
years of professional experience

Work History

Assistant Manager of Operations

Big Lots
07.2023 - 02.2025
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Implemented safety protocols to maintain a secure work environment for employees.
  • Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
  • Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
  • Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
  • Coordinated with other departments to improve overall company efficiency and effectiveness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

General Merchandise Lead

HEB Store
09.2013 - 02.2023
  • Lead all aspects of seasonal product from initial set through transitioning.
  • Oversaw apparel in all duties which included setting all seasons, product placement, pricing and recovery.
  • Worked to insure inventory was correct and all items were priced and given locations for curbside shoppers.
  • Assisted management in scheduling and delegating tasks to partners.
  • Engaged daily with store customers to gain insight and anticipate customer needs.
  • Recommended optimal merchandise based on customer needs and desires.
  • Recommended, selected and located merchandise based on customer desires.
  • Placed special orders or called other stores to find desired items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained records related to sales for store management.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers to determine wants or needs.
  • Recommended merchandise to customers based on needs and preferences.

Sales Support Specialist

Theis Distributing Corporation
08.2005 - 09.2013
  • Work on off cycle and wall to wall planogram resets.
  • Completed new store builds including store preperation, new product ordering, check in process, and planogram set up.
  • Assist in creating Planograms with HEB buyers at the mock store and HEB corporate offices.
  • Relieved salesman of their duties for vacation routes, including running the company routes and all that it entails.
  • Supervised merchandisers and assist in supervisor responsibilities.
  • Trained new hires in the processes of sales, planogram resets, merchandising, and inventory control.
  • Produced sales documents, finalized deals and filed records.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Replenished and arranged items to maintain appearance.

Accounts Payable Assistant

HOLT CAT San Antonio
12.2002 - 02.2005
  • Assisted in payables and receivables
  • Typed month end reports
  • General office duties.

Merchandiser/Service Manager

Certified Pool & Spa
08.2000 - 02.2002
  • Unloaded shipments with forklift
  • Processed purchase orders
  • Supervised inventory control
  • Invoicing & filing
  • Assisted in accounts receivable
  • Conducted floor sales
  • Performed stocking duties
  • Set up store displays
  • Assisted in the installation of pools and spas.
  • Ordered all parts and supplies.
  • Managed pool repair and cleaning service.

Parts Specialist

O’Reilly Auto Parts
04.1997 - 07.2000
  • Set up store displays and merchandise
  • Worked with planograms
  • Controlled shipping and receiving of inventory, returns, warranty and cores.
  • Specialized in auto part sales
  • Assisted customer service and commercial customer service
  • Delivered auto parts for commercial sales
  • Cashier

Education

Certified Care of Completion - Travel And Tourism

International Aviation And Travel Academy
Arlington, TX
06.1995

High School Diploma -

Flour Bluff High School
Corpus Christi, TX
06.1993

Skills

  • Engaging with Diverse Customers
  • Excellent Written and Verbal Communication
  • Inventory Management
  • Organized
  • Exceptional merchandiser
  • High standards and great work ethic

Timeline

Assistant Manager of Operations

Big Lots
07.2023 - 02.2025

General Merchandise Lead

HEB Store
09.2013 - 02.2023

Sales Support Specialist

Theis Distributing Corporation
08.2005 - 09.2013

Accounts Payable Assistant

HOLT CAT San Antonio
12.2002 - 02.2005

Merchandiser/Service Manager

Certified Pool & Spa
08.2000 - 02.2002

Parts Specialist

O’Reilly Auto Parts
04.1997 - 07.2000

Certified Care of Completion - Travel And Tourism

International Aviation And Travel Academy

High School Diploma -

Flour Bluff High School

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Carmin Niewoehner