Carmina Cobos
San Juan,TX
Overview
21
21
years of professional experience
Work History
Pharmacy Technician Trainee
Pharmacy
01.2016 - Current
- Assist patients with their medications.
- Managed inventory
- Guarded patient confidentiality
- Streamlined patient data using new computer programs to speed up the process.
- Answered phone calls and addressed patients problems
- Enter patient data and update any changes
- Ensure efficiency and maintained records and files
Office Manager
Little Scholars Learning Center
07.2024 - 03.2026
- Plan, implement, and coordinate play-based learning activities for infants and toddlers to facilitate interest in education and foster positive development and cognitive growth
- Communicate with parents to discuss child behavior, Learning needs, and social skills
- Provide and enter all necessary information to maintain accuracy of the program
- File all necessary paperwork in order to file claims with the state
- Enter and update all necessary forms on a monthly basis for efficiency
DAYCARE TEACHER
Pharr Mcallen Preparatory
01.2012 - 07.2024
- Providing assistance in planning daily activities for toddlers and infants and building safe and inclusive learning environments
- Monitored students during arrival dismissal Lunch, and recess, which included evaluating student behavior and providing guidance to ensure child safety
Customer Service Representative
Cricket Communications
01.2009 - 01.2012
- Help customers find the right plan and choice for their communication needs
- Enter customer information into the computer system and keep their profiles active
- Managed employees, set schedules, and helped maintain a healthy work environment
- Provided customers with service options based on current plan found in customer database.
- Educated customers about policies, contracts and payment amounts.
- Established and updated accounts for business and personal use.
- Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
DAYCARE TEACHER
Mission Preparatory Preschool
03.2007 - 12.2008
- Providing assistance in planning daily activities for toddlers and infants and building safe and inclusive learning environments
- Monitored students during arrival dismissal Lunch, and recess, which included evaluating student behavior and providing guidance to ensure child safety
Customer Service Representative
Convergys Call Center
06.2006 - 07.2007
- Provide excellent customer service skills via telephone by inputting reservations and effectively communicating with co-workers and clients.
- Exemplify strong customer service and telephone etiquette in order to obtain customer satisfaction during calls.
- Apply appropriate actions to effectively control telephone calls and use proper phone etiquette to satisfy various customer situations.
- Retrieved client information by answering telephone calls; interviewing clients; verifying information.
- Respond to inbound phone calls, up sell/cross sell additional items and resolve customer s issues.
DAYCARE TEACHER
Educational Beginnings
04.2005 - 06.2006
- Assisted in planning daily activities for toddlers and infants and building safe and inclusive learning environments
Education
Computer Science Program
South Texas College
05-2026
Skills
- Early Childhood Development
- Sales
- Childcare
- Technical Knowledge
- Adaptability
- Computer Skills
- Problem Solving
- Interactive Learning
- Communication
- Data Entry
- Inventory organization
- Problem-solving skills
- Effective communication skills
- Pharmacy software proficiency
Timeline
Office Manager
Little Scholars Learning Center
07.2024 - 03.2026
Pharmacy Technician Trainee
Pharmacy
01.2016 - Current
DAYCARE TEACHER
Pharr Mcallen Preparatory
01.2012 - 07.2024
Customer Service Representative
Cricket Communications
01.2009 - 01.2012
DAYCARE TEACHER
Mission Preparatory Preschool
03.2007 - 12.2008
Customer Service Representative
Convergys Call Center
06.2006 - 07.2007
DAYCARE TEACHER
Educational Beginnings
04.2005 - 06.2006
Computer Science Program
South Texas College