Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carmina Lavitoria

Hayward,CA

Summary

Detail-oriented and results-driven Associate Manager with extensive experience leading and managing teams of merchandise inspectors in a fast-paced e-commerce environment. Skilled in overseeing daily operations, ensuring product quality, and maintaining high standards of accuracy and efficiency. Adept at fostering a collaborative team culture, providing training, and supporting team members to meet performance goals. With a strong focus on organizational excellence and continuous process improvement, I thrive in dynamic environments and am committed to driving operational success.

Overview

12
12
years of professional experience

Work History

Associate Manager

Poshmark
Newark, CA
06.2021 - Current
  • Lead and manage a team of merchandise inspectors to ensure efficient order processing.
  • Sort and distribute daily shipments to team members for timely processing.
  • Train and develop new hires, providing guidance on company standards and procedures.
  • Act as a communication bridge between employees and upper management to streamline operations.
  • Gather and analyze individual performance data to identify areas for improvement.
  • Authenticate and verify the condition of items before shipping, ensuring compliance with buyer and seller requirements.
  • Handle return-to-sender packages, maintaining accurate records, and managing prompt reshipment or resolution.
  • Communicate via email with buyers and sellers regarding order status and details.

Delivery Driver

Asmile Logistics
Fremont, CA
10.2020 - 03.2021
  • Loaded, transported, and delivered Amazon packages to residential and commercial addresses.
  • Inspected the delivery van before and after each route to ensure safety and vehicle readiness.
  • Used a smartphone to scan packages, navigate routes, and communicate with customers, and dispatchers.
  • Assisted management with timecard processing for the team to ensure accurate payroll records.

Personnelist

United States Air Force Reserve
Yuba City, CA
03.2019 - 08.2020
  • Provided assistance to military personnel and their dependents by creating and managing Common Access Cards (CAC).
  • Worked within the HR department, handling personnel records, processing administrative tasks, and supporting HR functions for the unit.
  • Coordinated with other departments to ensure timely and accurate processing of personnel documents and requests.

Warehouse Associate

Amazon Fulfillment Center
Newark, CA
11.2017 - 03.2018
  • Scanned, sorted, and received packages in a high-volume warehouse environment.
  • Ensure accurate inventory records and help maintain efficient workflow.

Preschool Teacher's Aide

City Of Union City
Union City, CA
06.2013 - 11.2015
  • Assisted the head teacher in implementing an age-appropriate curriculum for children aged 3 to 5.
  • Prepared meals and snacks while maintaining a nurturing and safe environment for children.
  • Managed classroom setup, including nap areas, and daily routines.

Sales Associate

Macys Department Store
Newark, CA
10.2012 - 06.2013
  • Delivered excellent customer service by assisting customers on the sales floor.
  • Organized fitting rooms, replenished merchandise, and ensured the sales floor was well maintained.
  • Processed incoming shipments in an efficient and timely manner.

Education

Certificate in Human Resources - Human Resources

Keesler Air Force Base
Biloxi
11-2019

Associate of Arts - Early Childhood Care And Education

Chabot College
Hayward, CA
05-2015

Skills

  • Team leadership
  • Training and Development
  • Conflict Resolution
  • Delegation
  • Process optimization and efficiency
  • Quality Control
  • Time management
  • Customer service
  • Interpersonal skills
  • Adaptability
  • Conflict Resolution & Problem Solving
  • Detail-oriented
  • Google Suites
  • Salesforce

References

References available upon request.

Timeline

Associate Manager

Poshmark
06.2021 - Current

Delivery Driver

Asmile Logistics
10.2020 - 03.2021

Personnelist

United States Air Force Reserve
03.2019 - 08.2020

Warehouse Associate

Amazon Fulfillment Center
11.2017 - 03.2018

Preschool Teacher's Aide

City Of Union City
06.2013 - 11.2015

Sales Associate

Macys Department Store
10.2012 - 06.2013

Certificate in Human Resources - Human Resources

Keesler Air Force Base

Associate of Arts - Early Childhood Care And Education

Chabot College

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Carmina Lavitoria