Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carminadela Concepcion

DuPont

Summary

Dynamic professional with a strong background in customer service and education, notably at Burlington Coat Factory Warehouse. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in time management and team collaboration, consistently fostering positive relationships and ensuring a safe, engaging environment for all.

Overview

32
32
years of professional experience

Work History

Cashier

Burlington Coat Factory Warehouse
06.2021 - 06.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Preschool Teacher

TOPS
08.2006 - 07.2007
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Assisted and supervised Number children through entire school day.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
  • Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.

Teacher's Assistant

Head Start Program
08.1998 - 05.2001
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
  • Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
  • Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
  • Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
  • Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
  • Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
  • Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
  • Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Completed daily reports on attendance and disciplinary performance.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.

Receptionist

Keiko Motors
07.1998 - 01.1999
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Receptionist

Dr Clothier Veteranary Clinic
05.1998 - 07.1998
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Dancer

Holomua Inc
06.1989 - 12.1995
  • Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
  • Developed strong relationships with fellow performers and production staff to foster a positive working environment.
  • Participated in regular rehearsals, refining movements and synchronizing with fellow dancers for seamless performances.
  • Demonstrated impressive flexibility, speed and agility when performing on stage.

Education

Mariana’s High School
Saipan, MP

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence

Timeline

Cashier

Burlington Coat Factory Warehouse
06.2021 - 06.2021

Preschool Teacher

TOPS
08.2006 - 07.2007

Teacher's Assistant

Head Start Program
08.1998 - 05.2001

Receptionist

Keiko Motors
07.1998 - 01.1999

Receptionist

Dr Clothier Veteranary Clinic
05.1998 - 07.1998

Dancer

Holomua Inc
06.1989 - 12.1995

Mariana’s High School

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