Carminadela Concepcion
DuPont
Summary
Dynamic professional with a strong background in customer service and education, notably at Burlington Coat Factory Warehouse. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in time management and team collaboration, consistently fostering positive relationships and ensuring a safe, engaging environment for all.
Overview
32
32
years of professional experience
Work History
Cashier
Burlington Coat Factory Warehouse
Elgin, SC
06.2021 - 06.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Preschool Teacher
TOPS
Sagamihara Japan
08.2006 - 07.2007
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Assisted and supervised Number children through entire school day.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Teacher's Assistant
Head Start Program
Saipan, Northern Marianas Islands
08.1998 - 05.2001
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Completed daily reports on attendance and disciplinary performance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Receptionist
Keiko Motors
Saipan MP
07.1998 - 01.1999
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Receptionist
Dr Clothier Veteranary Clinic
Saipan MP
05.1998 - 07.1998
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Dancer
Holomua Inc
Saipan, MP
06.1989 - 12.1995
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Developed strong relationships with fellow performers and production staff to foster a positive working environment.
- Participated in regular rehearsals, refining movements and synchronizing with fellow dancers for seamless performances.
- Demonstrated impressive flexibility, speed and agility when performing on stage.
Education
Mariana’s High School
Saipan, MPSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
Timeline
Cashier
Burlington Coat Factory Warehouse
06.2021 - 06.2021
Preschool Teacher
TOPS
08.2006 - 07.2007
Teacher's Assistant
Head Start Program
08.1998 - 05.2001
Receptionist
Keiko Motors
07.1998 - 01.1999
Receptionist
Dr Clothier Veteranary Clinic
05.1998 - 07.1998
Dancer
Holomua Inc
06.1989 - 12.1995
Mariana’s High School