Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Carmine Bruno

Richmond,TX

Summary

Transitioning from technology-focused role in fast-paced environment, with strong background in data analysis and systems integration. Demonstrated ability to adapt to new challenges and deliver effective solutions. Seeking to leverage transferable skills in new field to drive innovation and success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lowes Pro Sales Associate

Lowes Home Improvment
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.

Shift Lead

Baskin Robbins
12.2023 - 09.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.

Park Lead

Urban Air Adventure Park
02.2022 - 10.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.

Education

High School Diploma -

Churchill Fulshear High School
Fulshear, Texas

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Cash handling
  • Money handling
  • Verbal/written communication
  • Client service
  • Conflict resolution
  • Sales expertise
  • Product sales
  • Sales strategies
  • POS system operation
  • Complex Problem-solving

Accomplishments

  • Texas FFA State Degree
  • Texas FFA State Officer Candidate

Certification

  • TABC
  • Forklift Operation
  • Food Handlers License

Timeline

Lowes Pro Sales Associate

Lowes Home Improvment
09.2024 - Current

Shift Lead

Baskin Robbins
12.2023 - 09.2024

Park Lead

Urban Air Adventure Park
02.2022 - 10.2022

High School Diploma -

Churchill Fulshear High School

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