Summary
Overview
Work History
Education
Skills
Timeline
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Carmine Sacchitello

Raleigh,NC

Summary

To find a rewarding position that allows me to use my acquired skills to listen, demonstrate product knowledge, effectively communicate and kindness in a detail orientated, common sense approach to deliver serious customer service. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

19
19
years of professional experience

Work History

Owner/Managing Partner

Gov's Burger & Tap
09.2020 - 04.2023
  • High quality pub serving Burgers, Salads, Sandwiches and Local Craft Beers with Cocktails
  • Voted Best New Restaurant, Best overall restaurant 2022,2023 Burger and Fries by Chapel Hill magazine, Best Burgers and Fries in Chatham magazine and One of four Best Burgers in Triangle by Indy magazine.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Trained and developed team members to build human capital.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

General Manager

Capital City Chop House
08.2018 - 06.2020
  • The goals and items of concern to ownership was my focus for the first year of employment, Cost Accounting, Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Customer Focus, Management Proficiency, Managing Profitability, Quality Focus for the company as a whole
  • These goals were met and exceeded
  • Also massive capital improvement while turning staff and menu to be more modern
  • Exceeded sales figures from previous year of $2.1 million to $3 million in sales
  • Responsible for all day-to-day operations of 6 managers and 25 employees.

General Manager/Chef

Carmine in The Kitchen
01.2010 - 01.2018
  • Full Scale Catering, Event and Parties
  • Event and catering business that sets up kitchens and serves food at many large events, both local and multi-state venues
  • I am responsible for all faucets from negotiation, planning, purchasing, set up, serving and break down
  • Also, in home catering for mostly seasonal guest offering all services needed for vacation enjoyment of clients
  • Stock Pantries, serve parties, supply chefs and cooks as needed for all and any catering needs for households on vacation.

Office Manager/Assistant to Attorney

K. Johnson and Associates, LLC
01.2007 - 01.2015
  • Real Estate Law Firm- All duties involved office management and assisting attorney with needs both professional and personal
  • Negotiation with banks, assisting in closings, client interaction, customer relations, follow up and retention, plus much more
  • Manage Ocean School of Real Estate, owned by firm, recruit and manage day to day operation of school
  • As well as internet site.

Licensed and Practicing Relator

Caldwell Banker Rivera Realty
01.2004 - 01.2007

Education

CULINARY ARTS -

Johnson and Wales University

Skills

  • Budget Administration
  • Labor Relations
  • KPI Management
  • Administrative Oversight
  • Business Management
  • Customer Relations
  • Consulting
  • Budget Development
  • Operations Management
  • Small Business Operations
  • Business Planning
  • Relationship Building
  • Negotiation
  • Business Launch
  • Sales Leadership
  • Business Administration
  • Creative Thinking
  • Problem Solving
  • Adaptability and Flexibility
  • Sales Management
  • Team Building
  • Analytical Thinking
  • Customer Service

Timeline

Owner/Managing Partner

Gov's Burger & Tap
09.2020 - 04.2023

General Manager

Capital City Chop House
08.2018 - 06.2020

General Manager/Chef

Carmine in The Kitchen
01.2010 - 01.2018

Office Manager/Assistant to Attorney

K. Johnson and Associates, LLC
01.2007 - 01.2015

Licensed and Practicing Relator

Caldwell Banker Rivera Realty
01.2004 - 01.2007

CULINARY ARTS -

Johnson and Wales University

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Carmine Sacchitello