Summary
Overview
Work History
Education
Skills
Timeline
Generic
Carmita Watson

Carmita Watson

West Helena,AR

Summary

Enthusiastic Human Resources experienced in handling budgets and maintaining employee records. Highly skilled at processing worker's compensation, disability claims, and company payroll. Possesses the innate ability to drive organizational success and employee engagement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

30
30
years of professional experience

Work History

Purchase Associate

Helena Industries
10.2021 - 05.2023
  • Built and maintained relationships with peers and upper management to drive team success.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Gathered data to incorporate into reports and presentations.
  • Promoted sales initiatives to support company brand.
  • Communicated clearly with customers in person and via telephone, driving positive experiences.
  • Answered customer questions and provided store information.
  • Supported management team to facilitate task completion and meet performance goals.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Scheduled client appointments by phone and through email.
  • Developed and deepened customer relationships to cultivate loyal and engaged customer base.
  • Managed client communication, scanning documents and distribution of mail.
  • Made appointments with potential clients to provide information.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Assistant Manager

Walmart
06.2007 - 06.2021
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational administration
  • Prioritized and delegated tasks for efficient completion within a team environment.
  • Learned all aspects of every part of the business and fully understand every operational facet and contribute to long-term business success.
  • Compiled and assessed performance data, converting information into improvement plans.
  • Coordinated work of team of 35 employees to help each team member.
  • Incorporated new and upcoming products by researching emerging offerings and building relationships with suppliers.
  • Drafted training materials and organized training sessions for every new employee.
  • Worked closely with store manager to maintain day-to-day operations.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Developed and implemented effective recruitment and onboarding strategies for new hires.
  • Coordinated and administered employee health insurance and retirement plans.
  • Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Coordinated technical training and personal development classes for staff members.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Structured compensation and benefits according to market conditions and budget demands.

Education

Bachelor of Science - Business Administration And Management

Colorado Technical University
Colorado Springs, CO
11.2022

Skills

  • Attention to Detail
  • Result Interpretation
  • Client Engagement
  • Reliable and Punctual
  • MS Office
  • Verbal and Written Communication
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Building Customer Relationships and Loyalty
  • File and Records Management
  • Issue Resolution
  • Supporting Sales Staff
  • Policy Implementation
  • OSHA Requirements

Timeline

Purchase Associate

Helena Industries
10.2021 - 05.2023

Assistant Manager

Walmart
06.2007 - 06.2021

Bachelor of Science - Business Administration And Management

Colorado Technical University

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Carmita Watson