Carmon Gore
Shaker Heights
Summary
Front Of Store Attendant
Detail-oriented candidate with excellent customer service and communication skills, as well as the ability to quickly and efficiently process transactions. Successful track record of maintaining accurate inventory records, providing customers with accurate information, and proactively identifying and resolving customer issues. Motivated individual with experience in customer service and retail store operations. Passionate about providing excellent customer service and ensuring customers have a positive shopping experience. Possesses strong organizational skills and the ability to multi-task in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Jersey Mikes Crew Member
Jersey Mike's Subs
03.2023 - 02.2025
- Took orders, Made cold and hot subs, and collected payments.
- Opening the store alone, prepping the vegetables and meat for the day
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves to organize aisles in assigned department.
Front Of Store Attendant
Target
07.2022 - 03.2023
- Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests
- Performed cash, card and check transactions to complete customer purchases
- Assisted customer by locating items, processing payments, and carrying out heavy purchases
- Monitored self-checkout systems and provided help in resolving complex problems
- Processed refunds and exchanges in accordance with company policy
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Cook
Wingstop
01.2022 - 06.2022
- Customer service, Ensure that each guest has a positive, long lasting impression of the Wingstop experience
- Followed strict standards for food handling and safety, minimizing risks to customers
- Ability to practice safe cooking procedures
- Quickly scan and comprehend the order tickets
- Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order
- Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer
- Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips, and Fries in the proper fryers and baskets
- Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment
- Immediately notify Manager on Duty of all safety, sanitation, or employee issues
- Know and thoroughly understand the importance of good hygiene and food handling practices
- Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
Retail Associate - Donation Center Attendant
Goodwill Industries
01.2021 - 01.2022
- Displayed excellent customer service when greeting customers and accepting donations
- Sorted and placed donations in appropriate containers
- Accurately count and record donations received for duration of scheduled shift
- Assists with unloading of donations from donor vehicles
- Maintains donor drive-thru area and work area in clean and organized manner
- Clean bathrooms and floor
- Recorded accurate and efficient records in customer database
Store Associate
Cost Plus World Market, Inc
01.2019 - 01.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Prioritized helping customers over completing other routine tasks in store
- Physically unload trucks as needed Adhere to all Company loss prevention policy and procedures, and distressed merchandise procedures
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Greeted customers, helped locate merchandise, and suggested suitable options
Stock Associate
BIG LOTS
01.2018 - 01.2019
- Greeting and assisting customers as needed in order to maintain highest level of customer service
- Keeping items in orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Unloading truck, stocking merchandise, merchandise presentation and recovery
Dishwasher
Steak N Shake
01.2017 - 01.2018
- Clean and organize eating, service, and kitchen areas
- Collect and return dirty dishes to kitchen for washing
- Washed dishes and assisted in bussing tables
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands
- Helped team with unloading truck and organizing food into the refrigerator and freezer
Education
A.A.S -
CUYAHOGA COMMUNITY COLLEGE
01.2018
High School Diploma -
CLEVELAND HEIGHTS HIGH SCHOOL
01.2017
Skills
- Attention to detail
- Guest Relations
- Storage Organization
- Product Merchandising
- Merchandise Restocking
- Picking and processing
- Patience and empathy
Timeline
Jersey Mikes Crew Member
Jersey Mike's Subs
03.2023 - 02.2025
Front Of Store Attendant
Target
07.2022 - 03.2023
Cook
Wingstop
01.2022 - 06.2022
Retail Associate - Donation Center Attendant
Goodwill Industries
01.2021 - 01.2022
Store Associate
Cost Plus World Market, Inc
01.2019 - 01.2021
Stock Associate
BIG LOTS
01.2018 - 01.2019
Dishwasher
Steak N Shake
01.2017 - 01.2018
High School Diploma -
CLEVELAND HEIGHTS HIGH SCHOOL
A.A.S -
CUYAHOGA COMMUNITY COLLEGE
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