Carmon Mays
Seffner,FL
Summary
Experienced clinical professional prepared for impactful contributions. Skilled in therapeutic interventions, crisis management, and client advocacy. Strong focus on team collaboration, adaptability, and achieving outcomes. Reliable and flexible, adept at navigating changing needs while maintaining client-centered care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Clinical Social Worker (GS-11)
Defense Health Agency (DHA)
05.2023 - Current
- Provide intensive mental health services to high risk active duty military service members
- Conduct intake, biopsychosocial assessments and fitness for duty assessments and evaluations
- Provided crisis intervention services, stabilizing clients experiencing acute symptoms or distress.
- Advocated for client needs within interdisciplinary team meetings, ensuring adequate representation and access to necessary resources.
- Enhanced collaborative care for clients by coordinating with multidisciplinary healthcare teams.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Improved client outcomes by implementing evidence-based therapeutic interventions.
- Mentored new social workers as they joined the team, sharing insights from clinical experience while providing ongoing guidance.
- Contributed to a supportive work environment through active participation in staff meetings, supervision sessions, and peer consultation groups.
Licensed Clinical Social Worker (Contractor)
Magnificus Corporation
11.2021 - 05.2023
- Provide mental health services in support of the medical treatment facility at MacDill AFB
- Complete intake assessments for active duty military personnel to determine need for services
- Assessed risk factors of patients and made referrals for further services.
- Enhanced patient outcomes by coordinating care with multidisciplinary teams, including physicians, nurses, and therapists.
- Improved client outcomes by implementing evidence-based therapeutic interventions.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Utilized motivational interviewing techniques to encourage clients towards positive behavioral changes that supported their recovery goals.
- Contributed to a supportive work environment through active participation in staff meetings, supervision sessions, and peer consultation groups.
Renal Social Worker, Regional Point Social Worker
Davita Dialysis
06.2018 - 10.2021
- Improved patient outcomes by conducting comprehensive psychosocial assessments and developing individualized care plans.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Provided emotional support to patients and families during critical health situations, promoting coping mechanisms and resilience.
- Established strong rapport with patients and their families, fostering trust and open communication essential to effective renal care provision.
- Reduced readmission rates by collaborating with discharge planners on effective aftercare planning strategies for high-risk patients.
- Promoted effective communication between patients, families, and medical staff through skilled mediation techniques during challenging conversations.
- Collaborated with medical professionals to advocate for the unique psychosocial needs of each patient within a holistic care approach.
- Educated patients on available treatment options and assisted in informed decision-making regarding their healthcare plan.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Led interdisciplinary team meetings to discuss patient care plans, ensuring cohesive approach to patient wellness.
- Developed partnerships with community organizations to expand services and referrals.
- Participated in clinical supervision to maintain professional development.
- Contributed to program development by identifying gaps in service provision and proposing new initiatives based on emerging best practices in medical social work.
- Implemented educational programs on kidney disease prevention and management within the community, raising awareness about the importance of early detection and intervention.
- Managed an active caseload of diverse renal clients under challenging conditions while consistently maintaining high standards of professionalism.
- Coordinated transportation services for dialysis treatments, reducing missed appointments due to logistical barriers.
- Assisted patients in navigating complex insurance systems to secure financial assistance or coverage for necessary treatments and medications
- Implemented database for tracking patient cases and outcomes, significantly improving case management efficiency.
- Organized clinical documentation, treatment plans, and referrals.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
- Transplant champion; served as the support and point person for kidney transplant metrics for the division, collected data and reports to divisional and group social work leaders, hosted calls with social workers serving in identified under performing areas and assisted with identifying barriers and developing action plans for improvement
- Conducted training sessions for new social workers, enhancing team's overall competency and care quality as the Regional Social Work Lead.
Contract Therapist
Families First of Florida
04.2017 - 07.2019
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
- Counseled individuals and families between ages 3-17, to help understand problems, deal with crisis situations and develop realistic action plans.
- Wrote reports on clients and maintained required paperwork.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
- Implemented variety of evidence-based counseling methods to achieve therapy goals.
Outpatient TANF Therapist
Northside Behavioral Health Center
05.2017 - 06.2018
- Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Documented patient information, treatment plans, and patient responses.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Provided crisis intervention services, offering immediate support during critical times.
- Facilitated group therapy sessions, promoting a supportive environment for shared learning and growth.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
Dependency Case Manager
Youth and Family Alternatives, Inc
04.2011 - 05.2017
- Provided continuity of care, with the goal of permanent placement, for children through a case management model that includes developing, expanding, accessing and linking resources in the community to the needs of the child throughout the child’s experience in the system, while documenting progress
- Reported client progress and child well-being to the court system through written documentation and oral testimony.
- Collaborated closely alongside legal advocates representing clients'' best interests during court proceedings while ensuring accurate case information was communicated effectively.
- Increased parental engagement in services by addressing potential barriers such as transportation issues, scheduling conflicts, or language differences through proactive solutions.
- Promoted family reunification by implementing tailored services designed to strengthen parent-child relationships and address barriers to reunification.
- Conducted regular home visits to assess living conditions, monitor progress toward goals established within individualized case plans, and offer support as needed for clients navigating challenging situations.
- Developed innovative strategies for engaging hard-to-reach clients through persistent outreach efforts and creative problem-solving techniques.
- Facilitated successful transitions for youth aging out of foster care by connecting them with educational opportunities, employment resources, housing assistance, and supportive adults in their lives.
- Enhanced child safety by collaborating with multidisciplinary teams to address risk factors and implement interventions.
- Improved family stability by conducting comprehensive assessments and developing individualized case plans.
- Mentored new Dependency Case Managers by sharing best practices and providing guidance on complex cases.
- Provided crisis intervention during high-risk situations involving child welfare concerns or immediate threats posed upon client wellbeing as needed.
- Maintained accurate documentation of all case management activities for compliance with state regulations and agency policies.
Kinship Support Specialist, Social Work Intern
Gulfcoast Jewish Family and Community Services
08.2016 - 03.2017
- Conducted home based counseling sessions with parents, caretakers, at-risk children, their families and extended support networks
- Completed intake paperwork and strength based assessments with relative and non-relative caregivers
- Facilitated caregiver orientations and support groups
Substance Abuse Counselor, Social Work Intern
Westcare Foundation
08.2015 - 02.2016
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Facilitated group and individual therapy in outpatient setting.
- Developed individual treatment goals based on history and diagnosis.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
Education
Master of Social Work -
Simmons College
Boston, MA01.2017
Bachelor of Arts - Psychology
University of South Florida
Tampa, FL01.2010
Skills
- Psychosocial Assessments
- Multicultural Competence
- Suicide Prevention
- Cognitive behavioral therapy
- Behavior Modification
- Dialectical Behavior Therapy
- Substance abuse treatment
- Facilitating groups
- Problem-Solving
- Trauma-informed care
- Evidence-based practices: Cognitive behavioral therapy, Dialectical Behavioral Therapy, EMDR
Certification
- Licensed Clinical Social Worker, SW17170
- Trauma Focused Cognitive Behavioral Therapy
- Cognitive Processing Therapy (CPT)
References
- Kamille Harris, LMHC, (352) 942-4696, kharrislmhc@gmail.com
- Dr. Ronne Proch, DO, (440) 708-4334, ronne.proch1@va.gov
- Kelsey Pierce, LCSW, (727) 432-4221, kels173@yahoo.com
Accomplishments
- Collaborated with team of 2 in the development of provider onboarding program.
Award
2024-Civilian Cat II Quarter 3 Award for the 6th Operational Medical Readiness Squadron (OMRS) at MacDill AFB, FL
Timeline
Licensed Clinical Social Worker (GS-11)
Defense Health Agency (DHA)
05.2023 - Current
Licensed Clinical Social Worker (Contractor)
Magnificus Corporation
11.2021 - 05.2023
Renal Social Worker, Regional Point Social Worker
Davita Dialysis
06.2018 - 10.2021
Outpatient TANF Therapist
Northside Behavioral Health Center
05.2017 - 06.2018
Contract Therapist
Families First of Florida
04.2017 - 07.2019
Kinship Support Specialist, Social Work Intern
Gulfcoast Jewish Family and Community Services
08.2016 - 03.2017
Substance Abuse Counselor, Social Work Intern
Westcare Foundation
08.2015 - 02.2016
Dependency Case Manager
Youth and Family Alternatives, Inc
04.2011 - 05.2017
- Licensed Clinical Social Worker, SW17170
- Trauma Focused Cognitive Behavioral Therapy
- Cognitive Processing Therapy (CPT)
Master of Social Work -
Simmons College
Bachelor of Arts - Psychology
University of South Florida
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