Carmyn Mailboy
Browning,MT
Summary
Ward Clerk experienced in high-volume long term care environments and skilled in handling both administrative and patient-focused tasks. Good time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements.
Overview
12
12
years of professional experience
Work History
Ward Clerk
Blackfeet Care Center
08.2023 - Current
- Enhanced patient experience by efficiently managing medical records, scheduling appointments, and coordinating with healthcare professionals.
- Streamlined administrative processes for improved efficiency in handling patient information and communication between staff members.
- Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Performed various administrative tasks by filing, copying and faxing documents.
- Processed lab paperwork and requests according to physicians' orders.
- Managed incoming calls and directed to appropriate department.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Prepared and processed patient referrals and transfer requests.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Monitored inventory levels and advised management of need for replenishment.
Certified Nurse Assistant
Blackfeet Care Center
09.2014 - Current
- Enhanced patient care by providing daily assistance with grooming.
- Contributed to a sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
- Facilitated safe transportation within the facility using wheelchairs or gurneys when necessary for appointments or treatments.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Provided skilled post-operative care to patients, closely monitoring their recovery progress and reporting any changes to nursing staff promptly.
- Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Streamlined communication between patients and healthcare providers by serving as an attentive liaison during shift handovers and interdisciplinary meetings.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Certified Nursing Assistant
Blackfeet Community Hospital
04.2014 - 09.2014
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Delivered high-quality care for ward patients in hospital facility.
- Transported patients between rooms and appointments or testing locations.
Health Technician
Pinon Health Center
12.2011 - 04.2014
- Enhanced patient care by accurately collecting and analyzing health data.
- Improved clinic efficiency by streamlining medical record documentation processes.
- Administered diagnostic tests for accurate patient diagnosis and treatment planning.
- Supported physicians inpatient consultations, effectively communicating relevant medical information.
- Assisted physicians in diagnosis and treatment of patients.
- Triaged patients in office or by phone to assess severity of conditions.
- Evaluated patient histories and medical records for accuracy and completeness.
- Cleaned and sterilized instruments, equipment and surfaces.
- Promoted patient satisfaction with thorough explanations of procedures and treatment plans.
- Trained new health technicians, sharing best practices for optimal job performance and patient care outcomes.
Education
Associate of Applied Science - Practical Nursing
Blackfeet Community College
Browning, MT05.2017
Associate of Applied Science - Practical Nursing
Sinte Gleska University
Mission, SD05.2002
Medical Assistant - Medical Assistant
Kicking Horse Job Corp
Ronan, MT06.2000
High School Diploma -
Pinon High School
Pinon, AZ05.1999
Skills
- Clerical Functions
- Supply Ordering
- Healthcare Experience
- Patient Records
- Scheduling Tests and Procedures
- Referral Verification
- Appointment Scheduling
- Telephone Reception
- Time Management
- Patient Data Confidentiality
- Incoming Call Reception
- Medication stock orders
Timeline
Ward Clerk
Blackfeet Care Center
08.2023 - Current
Certified Nurse Assistant
Blackfeet Care Center
09.2014 - Current
Certified Nursing Assistant
Blackfeet Community Hospital
04.2014 - 09.2014
Health Technician
Pinon Health Center
12.2011 - 04.2014
Associate of Applied Science - Practical Nursing
Blackfeet Community College
Associate of Applied Science - Practical Nursing
Sinte Gleska University
Medical Assistant - Medical Assistant
Kicking Horse Job Corp
High School Diploma -
Pinon High School
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