Carnelius Jones
Hattiesburg,MS
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Assistant Manager
City Gear Clothing Store
Hattiesbur, MS
03.2022 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
Massage Therapist
Healing Touch Day Spa
Hattiesburg, MS
10.2019 - 03.2020
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
Assistant Manager
Dippin Dots’
Hattiesburg, MS
06.2018 - 01.2020
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Courtesy Associate
Walmart
Hattiesburg, MS
05.2014 - 01.2018
- Greeted customers upon arrival, provided assistance, and answered questions.
- Assisted customers with locating items in store aisles and on shelves.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Performed cashier duties such as scanning barcodes, processing payments, and issuing receipts.
- Assisted customers with loading their purchased items into their vehicles when necessary.
- Replenished stock levels on store shelves based on current inventory records.
Education
High School Diploma -
Hattiesburg High School
Hattiesburg, MS05-2010
Some College (No Degree) - Massage Therapy
Institute of Health And Technology
301 N Hutchinson Ave, Hattiesburg, MS 39401Skills
- Cost Reduction
- Product and service knowledge
- Employee Performance Evaluations
- Task Delegation
- Sales monitoring
- Recruiting and interviewing
- Employee Scheduling
- Compliance understanding
- Policy Enforcement
Accomplishments
· Complete all my course at the Institute of Health and Technology with a “A” average.
· Was the most requested massage therapist at my school and at my Job.
· While working for Dippin Dots’, I became an assistant manager after 3 weeks of working there.
Timeline
Assistant Manager
City Gear Clothing Store
03.2022 - Current
Massage Therapist
Healing Touch Day Spa
10.2019 - 03.2020
Assistant Manager
Dippin Dots’
06.2018 - 01.2020
Courtesy Associate
Walmart
05.2014 - 01.2018
High School Diploma -
Hattiesburg High School
Some College (No Degree) - Massage Therapy
Institute of Health And Technology
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