Carnellia Thomas
Port Wentworth,GA
Summary
- To pursue a challenging position within this organization and use my experience and training opportunities for personal and professional development.
- Office Administration
- Conflict Resolution
- Operations
- Instruction
- Management
- Excellent interpersonal communication and customer service skills.
- Highly effective working autonomously or as part of a cooperative team.
- Proficient hardware and software skills in: MS Office
- Reliable, dedicated, strong work ethic, consistent, creative, open-minded, decision-maker, team-builder.
- Patient Confidentiality
Friendly School Resource Officer with excellent interpersonal and organizational abilities. Adept at investigating criminal matters on the school's premises and performing conflict resolution for students and teachers. Knowledge of crisis planning and building security methods. Caring School Resource Officer with talents conducting courses and workshops for students, parents and staff. Experience collaborating with public safety agencies to serve as liaison between school and community. Proficient in deterring criminal and delinquent behavior. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
31
31
years of professional experience
Work History
School Safety Officer
Savannah-Chatham County Public School System
2023.08 - Current
- Responded promptly to emergency situations, ensuring timely arrival of first responders and providing critical information about incident details.
- Improved student behavior by implementing positive reinforcement system and providing guidance on appropriate conduct.
- Proactively identified potential threats to school environment by analyzing patterns of behavior or communication among students.
- Organized drills to practice evacuation routes in case of emergencies, increasing overall preparedness levels among students and staff.
- Maintained secure campus through regular monitoring of security cameras, access control systems, and visitor management processes.
- Served as liaison between administration team and local police force during investigations involving criminal activity within school premises.
- Performed routine audits of safety equipment such as fire extinguishers, first aid kits, and alarms systems, ensuring optimal functionality when needed.
- Participated in ongoing professional development opportunities focused on enhancing knowledge about current safety trends, best practices, policies, regulations pertaining to K-12 environments.
- Conducted training sessions for faculty and staff members on topics such as active shooter scenarios and lock down procedures.
- Supported development of emergency response procedures, ensuring staff and students were prepared for potential crises situations.
- Strengthened relationships between school community and local law enforcement agencies through regular meetings and collaborative initiatives.
- Enhanced school safety by conducting thorough building inspections and identifying potential hazards.
- Collaborated with administrators and teachers to develop comprehensive safety plans for various school events.
- Provided security and safety to school staff and students.
- Conducted school security inspections.
- Collaborated with administration and teachers to develop crisis plans.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Logistics Coordinator
North Star Cross Gate Logistics
2022.04 - 2023.08
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stock outs.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Generated monthly performance reports to track and analyze shipping trends.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Built and established relationships with staff and vendors.
Rural Carrier Associate
USPS
2022.02 - 2022.08
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
- Sorted mail according to order of address appearance for easy access in field.
- Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
- Signed and received mail with signature requirements upon delivery and loading.
- Improved customer satisfaction by consistently delivering mail accurately and on time.
- Enhanced operational efficiency by sorting and organizing mail for efficient delivery routes.
- Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
- Handled cash transactions accurately for postage due payments, ensuring proper documentation and timely deposits.
- Effectively communicated with local postmasters regarding any discrepancies or special requests encountered during daily deliveries.
- Minimized package loss or damage by carefully handling fragile items during transportation and delivery stages.
- Increased safety awareness with thorough vehicle inspections and regular maintenance checks.
- Developed strong relationships with customers, fostering trust and loyalty through reliable service.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
Paraprofessional
Savannah-Chatham County Public School System
2021.07 - 2022.02
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Unemployment
Georgia Department Of Labor
2021.03 - 2021.07
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Protective Services Officer (PSO)
GEORGIA PORTS AUTHORITY
2008.03 - 2021.03
- Monitor and controls traffic gates
- Directs motor vehicle traffic and motorized heavy equipment
- Verify proper authorization and identification of all cargo, property, or persons entering or exiting the terminal
- Redirects or interdicts unauthorized persons/vehicles off of or away from the facility
- Monitors manipulates cameras and surveillance equipment
- Dispatches, alerts, and communicates with port police, emergency services or other agencies or departments through computers, radio equipment or other electronic devices.
- Enhanced security by conducting regular patrols and monitoring surveillance systems.
- Streamlined communication between security personnel using radio equipment, ensuring quick response times during critical situations.
- Evaluated existing security systems and recommended updates or improvements as needed to enhance overall protection measures for the organization.
- Improved overall situational awareness through extensive knowledge of facility layouts, escape routes, and general surroundings in order to respond effectively in emergencies.
- Ensured safety for employees and visitors by maintaining access control and managing emergency situations.
- Managed a team of security personnel, providing guidance, training, and performance evaluations to ensure optimal performance levels were maintained.
- Responded swiftly to incidents or emergencies, containing situations and preventing further escalation or harm.
- Reduced risk of theft and property damage by implementing effective security measures such as alarm systems and key card access controls.
- Maintained detailed records of daily activities, incidents, and observations for accurate reporting purposes.
- Worked with local, state and government agencies regarding company security matters.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Security Guard
HILTON HEAD BEACH & TENNIS
2000.08 - 2008.03
- Administer security programs to deter and address instances of theft, vandalism and violence against the resort and its employees and guests
- Establish teamwork and direction
- Patrol parking lots, buildings and the general grounds of the resort and attempt to identify potential criminal activity or inappropriate conduct
- Provide assistance in matters including safety and security, to strengthen loss prevention efforts and to offer general customer assistance.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
Teacher/ Asst. Manager
BUSY BEE DAYCARE
1995.08 - 2002.08
- Ensures the facility is a safe and fun place for children to learn
- Manage staff
- Interact/ Engage with parents
- Marketing and financial duties
- Trained & skilled in CPR, first aid and other routine emergency treatments.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Front Office Medical Assistant
HILTON HEAD DIALYSIS
1993.06 - 1995.08
- Checking in patients
- Assisting patients with completing paperwork
- Maintain current & accurate data for patients
- Making appointments
- Record keeper of clinic’s finances.
- Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
- Posted payments and charges to patient accounts and participated in billing processes.
- Maintained inventory of office supplies, reducing operational costs through diligent tracking and reordering processes.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Collaborated with clinical staff to provide seamless care coordination for patients.
- Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Provided medical billing and coding duties.
Education
No Degree - Education
Technical College of The Low Country
Early Childhood Ed., SC01.2025
No Degree - Education
Savannah Technical College
Savannah, GA10.2024
Diploma -
Jasper County High School
Ridgeland, SC01.1995
Skills
- Policy Enforcement
- School safety
- Customer Service
- Team Player
- Reliable and Responsible
- Honest and Dependable
- Reliability
- Team Leadership
- Security camera monitoring.
- Employee and Visitor Screening
- Access point monitoring
- Emergency Response
Timeline
School Safety Officer
Savannah-Chatham County Public School System
2023.08 - Current
Logistics Coordinator
North Star Cross Gate Logistics
2022.04 - 2023.08
Rural Carrier Associate
USPS
2022.02 - 2022.08
Paraprofessional
Savannah-Chatham County Public School System
2021.07 - 2022.02
Unemployment
Georgia Department Of Labor
2021.03 - 2021.07
Protective Services Officer (PSO)
GEORGIA PORTS AUTHORITY
2008.03 - 2021.03
Security Guard
HILTON HEAD BEACH & TENNIS
2000.08 - 2008.03
Teacher/ Asst. Manager
BUSY BEE DAYCARE
1995.08 - 2002.08
Front Office Medical Assistant
HILTON HEAD DIALYSIS
1993.06 - 1995.08
No Degree - Education
Technical College of The Low Country
No Degree - Education
Savannah Technical College
Diploma -
Jasper County High School
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