Dedicated and honest individual eager to join a team. Possesses strong time-management, problem-solving, and interpersonal skills developed through a journey of hard work in a variety of professional fields and academic pursuits.
Overview
11
11
years of professional experience
Work History
Stocker and Receiver
Lowe’s
12.2024 - Current
Work with team to unload, sort and stock 300-900 pieces of merchandise per day.
Answered customer questions and provided detailed product information.
Plumber
Heritage Plumbing
04.2024 - 11.2024
Repaired and replaced plumbing systems, components, and equipment.
Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Installed new piping systems in various types of buildings.
Facilities Lead
Restoration Church
01.2022 - 01.2024
Streamlined facility operations for enhanced productivity, communication, and efficiency among team members.
Planned, organized, and led numerous grounds-improvement projects, adhering to operational constraints such as budget, timeline, and available resources
Collaborated with cross-department teams to drive process improvements across the organization''s various facilities.
Delivery Driver
FedEx Express
01.2017 - 01.2022
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Handles approximately 70-100 stops per day
Customer Service Agent
FedEx Express
01.2015 - 01.2017
Effectively managed escalations from displeased customers, working closely with management and coworkers to ensure timely resolutions that satisfied customers and maintained brand reputation.
Used various proprietary computer systems to track, monitor, and improve our station's scan-accuracy-performance for hundreds of shipments.
Package Handler
FedEx Express
01.2014 - 01.2015
Ensured proper sorting, scanning, and stacking of large volumes of shipments
Followed safety regulations to maintain safe work environment.