Organized and efficient Data Entry Clerk with organization, proofreading and word processing skills. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
24
24
years of professional experience
Work History
2nd Grade Teacher
Desoto County School District
08.2022 - Current
Collaborated with colleagues to develop cross-curricular projects, fostering critical thinking skills and interdisciplinary learning.
Built positive relationships with parents to involve families in educational process.
Differentiated instruction to meet the unique learning needs of each student, ensuring all students were able to access the curriculum successfully.
Managed incoming calls, and emails daily.
Third Grade Elementary Teacher
Marshall County School District
08.2008 - 07.2022
Develop grade-level appropriate curriculum and assessments
Lead instruction in all basic subject areas: reading, writing, math, social studies, and science
Serve as grade-level chairperson
Served as School Representative for MDE Assessment Data Analysis Review Team.
Seventh Grade Social Studies Teacher
Marshall County School District
08.2007 - 07.2008
Develop grade-level appropriate curriculum and assessments
Led instruction in Social Studies: World History
Served as grade-level chairperson
Served as Teacher Support Team (TST) member
Served as School Representative for MDE Assessment Data Analysis Review Team.
Third Grade Elementary Teacher
Holly Springs School District
08.2005 - 07.2007
Develop grade-level appropriate curriculum and assessments
Led instruction in all basic subject areas: reading, writing, math, social studies, and science
Served as grade-level co-chair
Served as member of Accelerated Reading Committee
Implemented and led The School Beautification Committee
Volunteered as a Best Friends Best Men mentor
Served as a member of The School Improvement Team.
Customer Service Manager
Walmart
08.2000 - 06.2005
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.
Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Collaborated with upper management to improve customer service processes and support structures company-wide.