Carol Abbee
Hanover,MI
Summary
Skilled professional in customer service looking to assist individuals and families qualify for products and services according to their qualifications and needs while using the resources and or products available enhancing their overallquality of life.
Overview
13
13
years of professional experience
Work History
AVP Retail Administration Officer
Homestead Savings Bank
Albion, MI
06.2012 - Current
- Provide leadership, direction, guidance, training and support to team members on a daily basis.
- Assist clients with the appropriate products and services according to their individual needs.
- Making referrals and coordinating resources to properly assist clients.
- Build key customer relationships and identify potential growth opportunities while growing the bank’s portfolio.
- Collaborating with management to continue developing products and services which meet client needs.
- Developed and implemented strategic plans to achieve company objectives.
Education
Some College (No Degree) - Business
Jackson College
Jackson, MISome College (No Degree) - Business
Lansing Community College
Lansing, MISkills
- Customer service
- Business development
- Critical thinking
- Referral building
- Problem resolution
- Financial administration
- Leadership experience
- Talent development
- Diversity and inclusion
- Industry expertise
- Excellent verbal and written communication
Timeline
AVP Retail Administration Officer
Homestead Savings Bank
06.2012 - Current
Some College (No Degree) - Business
Jackson College
Some College (No Degree) - Business
Lansing Community College
Similar Profiles
Jessica BerryJessica Berry
Customer Service Specialist/ Head Teller at Highpoint Community BankCustomer Service Specialist/ Head Teller at Highpoint Community Bank
Amanda GarretAmanda Garret
Financial Relationship Banker at Huntington BankFinancial Relationship Banker at Huntington Bank
Sloan CookseySloan Cooksey
Personal Banker/teller at Homestead BankPersonal Banker/teller at Homestead Bank
James DavisJames Davis
Shipping / Receiving Forklift Operator at Production Saw & MachineShipping / Receiving Forklift Operator at Production Saw & Machine
Tiffani RoedemaTiffani Roedema
Customer Service Representative/Accounting at Classic TurningCustomer Service Representative/Accounting at Classic Turning