Carol-Ann Gallamore
I Have More Than 20 Years Of Working In The Retail.
Bartow,FL
Overview
4
4
years of professional experience
Work History
Cashier/Food Packer
Popeyes Chicken
Lakeland, FL
04.2022 - Current
- Operated and sanitized kitchen and food preparation equipment.
- Resolved customer complaints independently or with aid of supervisor.
- Operated cash register to process sales transactions, handle cash and make change.
- Suggested and described items based on guest preferences.
- Provided customers with information on specials and discount deals.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Assisted counter staff in packing ready orders and distributing to customers.
Sandwich Artist /Prep Cook
Firehouse Subs
Bartow, FL
01.2022 - 06.2022
- Operated manual and electric appliances to peel, slice, and trim food.
- Greeted guests, promoted specials, and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Cashier/Key Holder
Dollar General Store
Bartow, FL
11.2021 - 01.2022
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Tallied cash drawer at beginning and end of each work shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Cashier/Drive-Thru Cashier
McDonald's
Mulberry, FL
08.2019 - 11.2021
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Balanced cash drawer at beginning and close of shift.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Followed food safety and sanitation guidelines at all times.
- Learned duties for various positions and provided backup at key times.
Education
Pine Ridge High School
Deltona, FLSkills
Refunds and exchanges
Safe food handling
Menu development
Portion control
Food safety standards
Timeline
Cashier/Food Packer
Popeyes Chicken
04.2022 - Current
Sandwich Artist /Prep Cook
Firehouse Subs
01.2022 - 06.2022
Cashier/Key Holder
Dollar General Store
11.2021 - 01.2022
Cashier/Drive-Thru Cashier
McDonald's
08.2019 - 11.2021
Pine Ridge High School