CAROL ATUGONZA
Conyers
Summary
Licensed Social worker who has been in the field for over 8 years. I currently work for Georgia Department of Juvenile Justice as a mental health counselor. I approach cases with calm and objective eyes. Skilled in assessments, referrals, and case management. Motivated and passionate about changing the lives of children, and families. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Designated Mental Health Authority
Georgia Department of Juvenile Justice
11.2022 - Current
- Performs and directs intake services to youth.
- Performs and directs mental health screening of youth in accordance with policy.
- Ensures all intake screenings are completed within time guidelines outlined in policy.
- Directs and completes mental health assessments of youth.
- Considers all available information to identify psycho-social stressors, strengths, challenges, risks, level of functioning and needs.
- Makes necessary referral to other providers as indicated by findings in the youth's mental health assessment.
- Documents referrals, recommendations and plans in a timely manner.
- Provides therapeutic counseling to individuals, groups or families, to effect positive changes in the youth's behavior and/or social situations.
- Develops and implements treatment plans and crisis management plans in a timely manner.
- Conducts individual treatment sessions to provide appropriate support, guidance and direction to enhance the youth's personal and social development.
- Facilitates group therapy sessions using accepted therapeutic methods to promote planned change.
- Provides crisis intervention services in a timely manner to youth who present with serious and imminent risk of harm to self or others due to mental health concerns.
- Leads/participates as a member of a treatment team to identify youths' strengths, resources, symptoms, and psychological challenges to develop and monitor an effective plan of treatment.
- Presents a complete and accurate summary of assessment to treatment team members at treatment team meetings.
- Participates in the identification of youth's strengths and weaknesses and the selection of appropriate treatment goals and interventions.
- Monitors the youth's progress through interview, observation, input of team members, and chart reviews.
- Writes concise, accurate, clear progress notes in the youth's mental health record as required by policy.
- Prepares and submits required reports and other documentation.
- Engages in clinical supervision to facilitate development of clinical knowledge, skills and professional integrity of mental health services provided to youth.
- Participates actively in clinical supervision sessions as required by policy.
- Contacts clinical supervisor for consultation or clinical supervision whenever I encounter a situation that poses substantial ethical or clinical challenges.
- Work Hours: 40/week
Intensive Case Management (ICM)/Extended Case Management (ECM) Case Worker
International Rescue Committee
04.2020 - 06.2022
- Determine client eligibility for ICM programming and conduct intake assessments.
- Review program expectations, outcomes, and confidentiality with each Client.
- Develop individualized, Smart self-sufficiency plans for each client enrolled in the ICM program.
- Evaluate Client progress every six months during active program enrollment to determine the client’s progress toward goals.
- Work with the client to identify new needs and actions needed.
- Assist Client in Navigating healthcare, social services systems and immigration services.
- Helping clients apply for benefits, helping clients attend appointments, and schedule appointments.
- Conduct Community outreach and maintain a strong network of service providers that meet client needs.
- Maintain a strong relationship with local and state level refugee coordinators and health coordinators to ensure client needs are met.
- Provide Clients with extended orientation on a variety of topics such as women’s health, navigating transportation systems, and navigating physical healthcare systems at local level.
- Assist Client with requesting financial assistance when applicable, and track the received financial assistance in the client’s case file.
- Maintain up to date documentation in client’s case file to ensure services are properly documented in client’s case file to ensure services are properly documented throughout the client’s service period.
- Manage one ICM intern.
- Work Hours: 40/week
Social Service Case Manager/ Lead Worker
Georgia Department of Family and Children Services
12.2015 - 02.2020
- Develop strong connections with clients, their families, and peers through effective and interpersonal skills.
- Coordinates & monitors services and tracks client’s activities.
- Collects evidence, interviews witnesses, and prepares necessary reports according to the rules and regulations, state, and federal law.
- Conducts home and out of home placements visits to assess the safety and wellbeing of the children.
- Develops family agreements and action plans that effectively utilize community resources to meet needs of individual clients.
- Request for placement resources for the children within the foster care system.
- Maintains required documentation and completes reports.
- Makes immediate assessments regarding safety of clients and responds according to established protocol and policies.
- Attends court for foster care reviews and works in collaboration with the legal system to ensure safety and achieve desired outcomes.
- Ensures immediate and follow-up actions for at risk clients in a timely manner.
- Follow key practices to maintain Client data integrity and confidentiality as per agency guidelines.
- Available for on call scheduling.
- Work Hours: 48/week
Education
Master of Social Work -
University of Georgia
Athens, Georgia01.2019
Bachelor of Social Work - undefined
Texas Women University
Denton, Texas01.2015
Skills
- Active Listener
- Culturally sensitive
- Deep Knowledge of child welfare
- Structures Decision Making
- Cooperative
- Reliable
- Organized
- Calm under pressure
- Empathy
- Problem solving skills
- Teamwork
- Communication skills
- Critical thinking
- Cultural awareness
- Decision-making
- Leadership
- Organizational skills
Certification
- Licensed Masters in social work
Timeline
Designated Mental Health Authority
Georgia Department of Juvenile Justice
11.2022 - Current
Intensive Case Management (ICM)/Extended Case Management (ECM) Case Worker
International Rescue Committee
04.2020 - 06.2022
Social Service Case Manager/ Lead Worker
Georgia Department of Family and Children Services
12.2015 - 02.2020
Bachelor of Social Work - undefined
Texas Women University
Master of Social Work -
University of Georgia
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